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  1. Kcissem

    3300 MCD 5300 series registration issues

    from the way the users explain the issue when it happens it seems to be during the initial call setup phase. Most have said their phone will ring and when they answer all they hear are 2 beeps and then the phone goes dead, i've also had some say they will be checking their voicemail and hear...
  2. Kcissem

    3300 MCD 5300 series registration issues

    To answer your questions 1 - yes 3300 ICP running MCD 4.0.1.23 (needs to be upgraded, but according to release notes my issue is not mentioned anyways) 2 - switch types is Cisco 3560's, Routers are Cisco also 3 - Logs state "An IP device, with DN xxxx, registered at CDP L2 MAC address...
  3. Kcissem

    3300 MCD 5300 series registration issues

    Hello all, I have noticed recently in our logs that our 5300 series phones reregisters with the ICP for no apparent reason, when this happens users complain of dropped calls after hearing 2 beeps and a little black box shows in the upper right of the display. I know this means that for some...
  4. Kcissem

    Adding a Second MXE Processor

    Thank you, that worked, i completely missed that page in the tech handbook
  5. Kcissem

    Adding a Second MXE Processor

    This seems to be easy enough to do, but is there any detail instructions on adding a second MXE Processor to a 3300MXE II? I've done everything in the tech handbook but the system doesn't seem to recognize the second processor(I know it's good as i used it as a replacement for the first one as...
  6. Kcissem

    T.38 FoIP issues

    I don't suspect any network issues, our network is pretty top notch through out the system, but i have had our Network department check the link between the 2 sites and everything passes ok there. as to going with 14,4 that is the default my system was set at, i lowered it to 9600 and things...
  7. Kcissem

    T.38 FoIP issues

    Northportphoneguy NSF is already disallowed IrwingMFletcher How are the failures defined? Usually in the logs t.38 unexpected result errors, some t38dsp failed to starts, Mitel took the system diag to their design depart but to no avail, the ended up closing the ticket without it being...
  8. Kcissem

    T.38 FoIP issues

    This is probably only my second or third post here, but I have issue with T.38 reliability just can't seem to narrow down. first an explanation on how things are setup Mitel 3300MXEII (local) Mitel 3300MXEII (Local resil) Mitel 3300MXEII (Remote) All three are clustered together, all calls go...
  9. Kcissem

    Teleworker

    this issue stated above is not a cause of incorrect installation of the remote phone with teleworker. Although i still have issues with the DTMF signals not passing during internal calls, i'm not quite sure what the problem is right now. Works find dialing external though.
  10. Kcissem

    Teleworker

    IS there a way to get back to the prompt asking for the installer password through the remote phone without having to force it at the actual teleworker server? Reason i'm asking this as we have a few phones that were not registered with the installer password but is registered and enabled...
  11. Kcissem

    Emulating a D-Channel

    First i want to say hello since this is my first post here, next i have a technical question that we can't seem to resolve and i personally have come to the conclusion that this may not be possible but here goes. Currently we have a site that has a 3300icp setup with PRI lines hooked up...

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