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You will have to get with the reseller who will get in there and reset that for you with command center.

Has anyone implemented OLO & ATO integration where the orders arrive but don't close? They sit there til EOD and then close to cash. I have tried to change just about everything in Order modes and tenders to get it to change behavior and it won't close the checks automatically.

Hey Experts. I have enabled Tip Share in latest version of Aloha. I understand the setup completely but I can't figure out exactly where it is getting this Tip Share total from. It sometimes is higher and sometimes lower then my percentage I have configured. My understanding is that it...

I have a standard Symbol USB bar code scanner. I plug it in and it doesn't show up as s com port on the terminal so I can get it doing. I have defaulted the device with the codes. I am wondering what step I am missing. I think I remember a bar code that you need to scan to make it...

Hello everyone. I am wondering what people are doing with Aloha for Delivery Services. I inherited a system where they just had double submenus and on the door dash screen they added in the surcharge. I am wondering if there is a better way to add a $1.00 to every entree item when it is...

I have been having to reset EDC about every two or three hours in both my restaurants lately. I even tried downgrading EDC to v14.1.20. It sure feels like an internet problem but my continuous pings to the credit card processor never falter. My Tracert (below) looks like this from EDC...

Almost surely you are going to need some drivers. Those printers are designed for POS I believe. Normally they aren't configured in the OS at all but configured in the POS software. Maybe post more info on what you are trying to do. Rob

The archive location is something you can change and for that matter find out by looking around in the OPTIONS. As far as the program is in use message you have to make sure that outlook.exe is closed. CTL ATL DEL and you will be presented with three tabs. Look in Processes and make sure...

If ou are Outlook 03 the best way is to export a .PST and select Contacts folder and then take that .pst and import on the machine that needs those contacts. Rob

Post the exact error you are getting with the number if any and that should give us just about enough to help with that issue. I have seen Act! hose an email client before though.... Anyway, post the exact message and also disable the email functions in ACT! and see if email opens.. I am...

I don't think it is a bot or a virus because of the reasons already mentioned. I just wanted to say that I have seen this before. The emails look like returned messages and are fomatted as such but might NOT actually be returned messages. These are particularly bad in Windows boxes with...

This is an indicator that you have an activation problem for sure. When you first install Windows XP it goes through all of these prompts. The Installation ID is created based on the CD KEY you enter when installing the OS. For some reason that process looks like it never happened or the...

A USB US Robotics is a great solution. Set it to Practical Peripherals 28.8 in the software and you are done..... USB is good because you don't have the power dealy bobber to mess with. Rob