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  1. agbaxter2

    Add a new analog device to an MOX8A

    I have an MOX8A analog module attached to my MICS. Our phone provider helped us set up 2 fax machines and an analog speakerphone. Now I want to add another device. I have tried just plugging it in, but apparently it's not that simple. What back-end programming needs to be done?
  2. agbaxter2

    Calls on Hold Transfer to Reception

    I am wondering how to disable this feature. I have a MICS 7.1 system. It seems that once a call is placed on hold for over a minute, it automatically gets transferred to reception. I would like it to just remain on hold. Any suggestions?
  3. agbaxter2

    CCR - disable dial 0 for operator

    We are using a callpilot 150. I ended up working around it by setting up 0 as the "repeat menu" option. Thanks for the suggestion though.
  4. agbaxter2

    CCR - disable dial 0 for operator

    Is it possible to disable dial 0 for the operator in the CCR tree or automated attendant setup? My company wants to switch to a non-standard number so people actually have to listen to the menu.
  5. agbaxter2

    Caller ID Problem

    Thanks, I went and checked the reception phone and night services was enabled. I turned the service off and everything is working normally again.
  6. agbaxter2

    Caller ID Problem

    I have a CP150 voice messageing system. My company has caller ID enabled lines and our MICS system supports the caller ID feature. When we first got the feature, I set the auto-attendant on the callpilot system to wait 2 rings before answering so the caller id info would show up on our phones...
  7. agbaxter2

    MICS - No dialtone after moving phone

    I am using MICS 7.0. We have the programming follow the phone, so when you move a set the extension moves with it etc. I have found that on occasion, after moving a phone, it appears to be working again (display works rings on incoming calls etc) but when you pick up the receiver, nothing...
  8. agbaxter2

    T7406 Multiple Line Problem

    Call forward on busy was the culprit. Thanks again curlycord!
  9. agbaxter2

    T7406 Multiple Line Problem

    There are 2 intercom buttons programmed. When the second call comes in it goes straight to the general delivery mailbox.
  10. agbaxter2

    T7406 Multiple Line Problem

    I posted earlier this week about my CLID woes, and was able to get that all sorted out, but there seems to be a side-effect impacting our T7406. Now the T7406 the receptionist uses is only able to handle 1 call at a time. She says if another call comes in while she is using it, it doesn't ring...
  11. agbaxter2

    NT5B41GA CLID Question

    Brilliant, that did the trick. Thank you so much for your advice.
  12. agbaxter2

    NT5B41GA CLID Question

    Right on, I set the automated attendant to 2 rings, and it's all working great. Only problem now is that our receptionist is going nuts because her phone rings twice before it get automatically picked up. Is there something we could do to work around this, or will she just have to live with it?
  13. agbaxter2

    NT5B41GA CLID Question

    So does this mean that I have to have an incoming line for every phone I want caller ID on? Or can I set 1 line to ring on many extensions? And if I do that, will it screw up our automated attendant? Also, I have tried F811 and it still doesn't display even after several rings and even during...
  14. agbaxter2

    NT5B41GA CLID Question

    Ok, so over the weekend I replaced our 3 old NT7875GA-93 trunk cards with NT5B41GA-93 trunk cards so that we could have caller ID in our company. I had done some research before attempting to do this on my own, so I had a pretty good idea what I would have to do. Our MICS system is running...

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