Ok, so over the weekend I replaced our 3 old NT7875GA-93 trunk cards with NT5B41GA-93 trunk cards so that we could have caller ID in our company. I had done some research before attempting to do this on my own, so I had a pretty good idea what I would have to do. Our MICS system is running software version 7.0, so I thought it would be supported. We subscribe to the service from our telecom provider.
Now when I go into Terminals and sets and enter my extension number then scroll to Telco Features and hit Show, it says "No Lines Assigned".
When I choose telco features from the main menu, I have "Vmsg ctr tel#s" and "ONN Blocking", but no CLID option.
I figure I am missing a step somewhere. Can anyone enlighten me?
Now when I go into Terminals and sets and enter my extension number then scroll to Telco Features and hit Show, it says "No Lines Assigned".
When I choose telco features from the main menu, I have "Vmsg ctr tel#s" and "ONN Blocking", but no CLID option.
I figure I am missing a step somewhere. Can anyone enlighten me?