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Hi to everybody, I need to change the class of service of an extension, i.e the outside dialing capabilities. What is the command to do this? Thanks Luan

Hi to everyone, I have an operator console IP5550, our supplier told me that the only way to associate a name on the BLF-DSS button is to edit manually a CSV file (addressBook_data.csv) that also needs a restart of the OP sw and a removal/add operation on the BLF-DSS menù. The same file also...

Ok thank you.

My vendor asked me 717$ for last software upgrade (SWA MITEL COMMUNICATIONS DIRECTOR) and 232$ for the update job (about 2 hours). Can it be a fair price? Thanks Luan

The speed dials will not change, possibly the dialed number may change in some occasions, the update has to be done daily or maximum weekly.

Wow, I didn't ment to do such long posting, I need to sync the short numbers to act as a part of a huge alcatel system, and in the future probably this mitel will be dismissed for a remote shelf of the main alcatel system. So by now my only needings are 3000 short numbers and the capability to...

Ok, thanks a lot, obviously i'll contact my vendor to do the job, but I'd like to know all issues and possibilities before that. Luan

Here is the hardware compute card:http://www.fotopulsar.it/public/downloads/shc.jpg

Here is the picture of the IPC, as soon as I can I'll try to check the memory size. thanks Luanhttp://www.fotopulsar.it/public/downloads/dsc_0210.jpg

Here is the output on the attachment, I think you're right is release 9. So what I can figure is to upgrade the system software, right? Does it need a license I'm sure... Thanks a lot. Luanhttp://www.fotopulsar.it/public/Downloads/mitel_about.JPG

This is the result of the show version, i cannot figure how to understand what release or MCD is. Can you help me? >>>> VERSION of Saved Software <<<< 3300 ICP Call Control 39.0.3.15...

Thanks a lot, if you need on the systems I know feel free to ask. Luan

You've hit the question, thank you. I imagine this kind of operation it's a bit delicate so, I ask you if you ever did such thing. I have no experience on mitel systems, but 17 years on Samsung, Ericsson, Panasonic, Nortel and Avaya systems, so I'm a little bit in trouble to do this as a...

What is mcd 5? Is it the version of the system?

Hi to everyone, Is there a way to schedule a repetitive csv import operation, for short numbers and phonebook? Thank you Luan

Hi to everybody, I need to increase the maximum number of short numbers I can store on my pbx. I've seen there is a way to change the database memory allocation but the procedure involves a backup and reload of the entire system database. Is it a safe / normal procedure? I' ve already tried to...

Ok, I know I can manually import a CSV, I was wondering if it were possible to automatize the import process. Is there any way to do the alpha tagging with an external server through CTI link for example (like ericsson do)? Luan

Hi to everyone, I have a customer with a 3300 MXe, that ask me if there is a way to synchronize the speed dials with an external source, for example a CSV file automatically, somethning like a scheduled update from an external source. Thank you Luan

Thank you, I've said ask not want, so my question was if there is a limit or not. Taht's all. I know perfectly what kind of load the CPU might have in an hard alpha tagging condition, with a lot of trunks and extensions, but in this case the number of trunks will not exceed 10 and the extensions...

The why question is so easy and simple, I need to put in the 3300 a lot of speed dials as the customer ask this, and also in the phonebook, so there can be an alpha tagging. As I'm a Ericsson AAstra, Panasonic and Nortel Avaya technician, I know exactly how many speed dials I can put on that...