Search results for query: *

Currently Aura CM 6.3 using same CAS arrangement since before Definity R6. 700+ station split ~80% digital/20% IP. CDR stayed consistent as we introduced IP in 2008 but now have started conversion to 100% SIP and the first thing we noticed is change in CDR output. Column alignment format is the...

User with 1XC 6.2 SP4 mistakenly imported their 800+ Outlook contacts and now wants them removed. 1XC apparently only allows for removing them one at a time which the user doesn't want to do. Tried uninstalling/reinstalling 1XC but contacts still there. Does anyone know file name/location where...

Working with Definity/CM/Aura for over 18 years and never heard of anything like this before- Sequence as described by secretary: User is on a call with a Client 'A' Client 'B' calls User. Call goes unanswered and covers to secretary. Client 'B' asks for User or User's Assistant. Secretary...

The old One-X Mobile (1XM) app mirrored One-X Communicator (1XC) desktop client (logged in via CES) in that when you set Block Calls at the desktop to 'Do not block', 'Allow VIP calls' or 'Block all calls' this status would be immediately reflected within 1XM and could be changed remotely...

Our receptionists currently use One-X Attendant (rel. 4.08.030.000). They also use Lync 2013 for IM only. We are converting Lync to cloud based Skype For Business. When testing this new configuration we discovered a conflict between Skype and 1XA. With Skype signed out all calls to/from 1XA go...

I have Send Calls button. I'm just curious if anyone knows why there is inconsistency between sets with the Softkeys.

I'm test driving a 9408 as a possible replacement for our aging 64xx sets. One thing I don't see with the 9408 that I really like on the 96xx sets are the Softkeys for an incoming call that give you the option of ignoring or sending it to voice mail. (Once a call is answered the 9408 gives you...

Search this forum for EC500 and Call Blocking. You will find a method to block calls described that some have found useful. (It works for our organization)

No modifications. Running on what Google has pushed out in their updates.

We are using Avaya CES with the One-X Mobile client on a variety of Androids and iPhones. Everything is functioning as it should with one glaring exception - my Samsung Galaxy Nexus (unlocked v4.2.1 obtained directly from Google - running on AT&T) will not remember the password. Once I manually...

We are using Avaya CES with the One-X Mobile client on a variety of Androids and iPhones. Everything is functioning as it should with one exception - my Android will not remember my password. I can login on another user's device and my password is retained. I am the CES administrator and it was...

ATAC informed my BP that "AAM does not have this feature today" and suggested the "GRIP" route to get it re-implemented.

A month and a half after our latest upgrade (from MM to AAM) we just discovered that two familiar AUDIX "features" are missing. The first is the '**8' (aka **U) method of restoring mistakenly deleted messages - not that it is used often but many users know the command and we had two users...

With our upgrade from CM4 to 6.2 we are finding some differences between the two. For example with CM4, when you pressed the button programmed for aut-msg-wt you were taken to the voice mail box for the extension specified and asked to enter the VM password. Now with 6.2 the phone displays...

Has anyone with multiple Sold To #s experienced the situation where some, but not all, of their ST #s were migrated out of Maestro into Siebel? If so, did this create any differences between the two with how customer data was administered under Self Service at support.avaya.com? I'm facing a...

Is it redundant to have a two member Hunt Group with a Coverage Path where Point1 is a Coverage Answer Group containing the same two members? (Point2 is Voice Mail/MM Caller App)

Mitch, Thanks. We are CM4 and wasn't aware Virtual stations didn't use RTU. I was actually setting them up as Virtual thinking they did. Marc

Successfully using UDP/AAR to route 600+ dedicated fax DIDs from multiple CM4 locations to a central RightFax server. Am experimenting with off-loading some of the inbound fax traffic to users' Modular Messaging mailboxes. Once again, successfully doing this using MM 'Secondary Extension' and...

Mitch Alarms remained but Service State changed from 'In' to 'Out'. Additional clues - 'status bri-port' & 'test port' commands on ports in question yield same results as similar S8710 based TN2198 ports that are in 't' condition(per list conf all) and not alarming. Status bri-port indicates...

Looking for ideas on how to clear a nuisance alarm problem. We have a TN2198 vintage 3 board used for video in a CM4 S8400 throwing constant warning alarms on all unused ports. We have identical arrangement in our two other CM4 S8710 systems but neither of those are alarming. Busy/Release of the...