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Blocking incoming Solicitations calls 1

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urosethorn

IS-IT--Management
Feb 6, 2013
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What are best practices blocking Solicitations in CM? Matching 11 digit dial string or routing to dedicated rout pattern?
 
To block calls you need to add the cli of the caller into a vector routing table(add vrt *) , then in the vector create a goto step after your wait time so goto step x if digits in table *. the goto step x then will be a disconnect statement.

APSS (SME)
ACSS (SME)
ACIS (UC)
 
I use this exact method, but it only applies when a specific caller is getting the call. If they are random I haven't figured out how to do that.
 
Search this forum for EC500 and Call Blocking. You will find a method to block calls described that some have found useful. (It works for our organization)
 
I think you need a specific license entitlement for that method
 
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