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Sorry to jump in into this thread by I have a very similar problem. Except that on my CICS 7.1 I don't get no caller ID data but only "Line001 Transfer" or Line002 etc... Does anyone have any idea how to display the caller ID? I have it enabled for each set under telco. Currently the phones...

Byrontel - You were right. I had another line in the Pool A which was being used by the forward feature and therefore I was getting the dead tone. I removed it from Pool A and now it works like a charm!!! Thank you all for your help!!! Much appreciated!

When I press intercom and 9 I just get the "transfer" option on display, if I dial a number nothing happens. If I press intercom and 9, then the transfer, I can just transfer to a local extension... Any ideas? Thanks again.

Cook - Thanks! Here's what I just did and it still doesn't work. Removed pool code 9, switched it to code 8. Added code 9 to routing, absorb:all use Route 000. When I do F4 9+cell number it shows on display Forward>xxxxx When I call the extension from the cell phone its just quiet and...

Well see that is the problem in the first place. When I do F4 9 + cell number, I get an error: Invalid Number. I get this error after pressing 9... Any ideas what is causing that to happen? Thanks again guys!

I went to check something from one of the earlier posts about line pool codes and found that: Line Pool A: 9 --------------------------- Setting under Access Codes: --------------------------- Park prefix:1 Extrnl code: none Direct-dial:0 Auto-dn:none DISA dn:none

Ok quick update. For Rte000 I have: Dialout: No numbr Use: Pool A When I do the Feature4 and enter 8+cellnumber it says Forward #8xxxxx on the display. But when I call it from my cell phone to check if it forwards after entering the extension I get "please hold" and then it's just quiet...

Rik - yes it goes straight into the CallPilot voicemail not the cell. Do I need to disable his VM in order for the forwarding to work properly? Thank you.

Small correction - now it just goes straight into the voicemail!

Dewey, Thanks a lot for your help! Here's what I have for DstCode 8, Normal Mode - Rte:000, AbsorbLenght:All, still no signal just quiet... Thanks again guys.

Ok I went into the Routing Services and setup 8 to be the desc. code and then used F4 and entered 8+phonenumber, but when I try to call and enter the extension # nothing happens, it's just quiet... It does not forward? Any ideas?

OK for that DN under capabilities I have: Fwd no answer-> blank Fwd on busy -> blank DND on Busy: N Handsfree: Auto HF answerback: Y Pickup group: none Page zone: 1 Paging: Yes D-Dial: Set1 Priority Call: N Hotline: None Aux. Ringer: N Allow Redirect: Y Redirect ring: Y SM Supervisor: N I'm...

When I try Feature 4 and try to enter the cell # I get "Invalid Number" error. When I try it with 9 I still get the same error. If I do F4 and enter a local extension then it works fine. Maybe I am missing the pool access code which I don't know what that is or how to get that? Can you...

I was wondering how would I set up a forwarding on one set when that user wants to work from home and have all his office phone calls forwarded to his cell phone? I have tried going to capabilities and using F84 which automatically forwards all incoming calls from a single line, but I want to...

Hey people got a quick question... I am behind ATT DSL connection using their Netopia modem/router which is plugged to my Linksys router. I can't seem to be able to setup the RDP on Netopia for nothing. Their setup has something called "Pinholes" when I go in and setup TCP for port 3389 for...

@RikRodgers - Thanks for the help. I'll check into this tomorrow. I know I got the caller id=y for each set. I might have to swap it like you had said. Thanks again.

BombOne - Thanks for a quick reply bro. I know I have the caller ID coming from the telco. When I bought the CICS 7.1 it was supposed to come with the caller ID trunk card. I guess I might be missing the trunk card cause i checked with telco if the caller ID was in fact functioning and they...

Why not do what Vragabond suggested in the following style: <li id="whatever"><span id="title">Region:</span> Blurtal Region</li> <li id="whatever"><span id="title">Branch:</span> Internal Investigations</li> <li id="whatever"><span id="title">Operation Name:</span> ORANGE</li> <li...

Hey all- I got a weird question for caller id and I'm not sure if it's possible or not... I got a caller ID enabled for all stations but when the call comes in it shows as "Line 001" etc... What do I need to do to activate the display to show the number vs. line name? Thanks in advance.

Exsmogger - That's right!!! Thank you all for help! @curlycord you da man! I'll get on it today.