Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Search results for query: *

  • Users: glg01
  • Order by date
  1. glg01

    Test MFM on MLX for light

    On the MFM module there are two sets of shorting bars. One set has 3 and the other has 4. These are the settings for them. The MFM simulates an SAA (Supplemental Alert Adapter) like the older Merlin had. To test it....set it up like it is to be used at the customer location. lg
  2. glg01

    Test MFM on MLX for light

    You need the SAA setting. A, C, X, Z. Good luck. lg
  3. glg01

    RCF in Key mode

    Try setting the forwarding delay to 1 instead of 0 for x31.....or in your lab set a station with primary coverage for the forwarding set and see if the lab set still forwards okay. I think the feature interaction has to do with the primary coverage of the console. lg
  4. glg01

    MWI

    You may want to confirm the setting in the voice mail that pertains to mailbox digit length. It defaults to two digits and if you have setup the mailboxes with 3 or 4 digits then this could be the problem. lg
  5. glg01

    Getting "busy" on external forward

    The answer in on page 387 of feature reference manual. lg
  6. glg01

    Life expectancy

    From the book: Mean Time between Failures Configured with 10 lines and 20 stations With NO PHONES (kinda stupid but that what it says) Merlin Legend with MLX modules: 11.86 years Merlin Magix with TDL modules: 17.42 years Configured with 20 lines and 50 stations Merlin Legend with MLX...
  7. glg01

    Getting "busy" on external forward

    TTT what you're saying makes sense I haven't found anything in writing that states the auth code can't be the same as the extension. The auth code won't show up on the ext info but it would show if he prints the auth codes list. I didn't get that he was using the auth code(s) prior to trying...
  8. glg01

    merlin magix backup

    Print your system setup and on page one it will show you if the autobackup is on and whether it is set for daily, weekly or just turned off. It is recommended you have it do a weekly backup. Since you have programmed so much for your additions I would recommend you do a manual backup to your...
  9. glg01

    AA Answers Too Fast

    Verify you are overflowing to group 770. lg
  10. glg01

    Any experts on PBX loudspeaker paging?

    Why couldn't you change the COR for the trunk group to only allow certain users to access the group? lg
  11. glg01

    AA Answers Too Fast

    You are making these settings with group 771 and not 770...correct? lg
  12. glg01

    Linear Group Call

    I am not aware of any setting in calling groups that would allow more rings before calls go to the next agent. Now from what you have posted...I think you are talking about the auto logout setting on the group (30 seconds). The only way to speed this up is have each agent "log out" as they...
  13. glg01

    Getting "busy" on external forward

    First off I want spit a feather and apologize to TTT for saying he was wrong with his post....I found the info memphisribs posted about both codes working on page 391 of the Magix Feature Reference manual...and after he posted his test results with the Magix R4 and Intuity I retested with my...
  14. glg01

    Getting "busy" on external forward

    I have been in it a little while....and I have also had to spit feathers from eating crow. And yet I still learn something everyday about the systems. I am old school but then I have said that before on some of my posts. I can also tell you that I have a Magix 2.0 benched here in my...
  15. glg01

    Getting "busy" on external forward

    No questions....but I disagree. I agree when extensions are added to the VMI calling group the trunk to trunk transfer is activated...as is the ARS restictions etc. for the ports. But I don't think this is what allows calls to be transferred to extensions that have the RCF feature activated...
  16. glg01

    Getting "busy" on external forward

    One other thing I forgot to mention is...trunk to trunk transfer has nothing to do with this feature working... ivtrook....this is something else you can confirm. lg
  17. glg01

    Getting "busy" on external forward

    ivtrook...I stand by what I posted. What TTT has posted is EXACTLY right...EXCEPT the *33 part. Even his comment on the bottom of his post is correct. I recommend you try the method I posted before you waste your time. TTT...the reason you are wrong is the customer is doing this on site not...
  18. glg01

    Getting "busy" on external forward

    The reason x6333 is not forwarding is with the dial string you have posted. If you are indeed dialing what you are showing then it will never forward. You should advise your customer to dial: To forward: Speaker on and dial. #806333#...steady dialtone #3391847NNNNNNN#...will hear confirmation...
  19. glg01

    Partner Mail r.3.0 AA problem

    Check the line assignments for the AA's. By default the lines are assigned to AA1. But since the VMS is used the other company could have assigned the lines to AA2, AA3 or AA4. It is in the same area you are recording the day and night greeting. lg
  20. glg01

    Networked Legend paging through phones

    I have never done this and can't say it would work.....but, if I was going to try to do it I would use a calling group in site A. For the example I'll stick with x298 and x299. In site A: 1. Build a routing pattern in the UDP (to be used for 298) to send it to switch B and strip 3 digits...

Part and Inventory Search

Back
Top