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Here is the print out of what I saw on Event viewer.. Thursday July 18 2013 9:28:20 AM 40592 Informational Message Critical Fault Management Service [CTMS Server] Event from [] Event: ID=25 Description: Dialogic Event Management system initialisation failed. This means that...

Hello All, I have a call pilot 600r. Release 5.0.. With SU 11 on for peps.. The system has been locking up and will not receive call..I have logged onto the server and I try to log onto the manager page and it sits there...They have rebooted the call pilot and it works for a few days and then...

I have checked all switches on my end..I have changed slots in the expansion..I am going to move it into the main and see if it continues to have issues..I think it is the Shoretel but the other vendor swears it is not them...I am clocking internally..I have tried to change the clocking to 2nd...

I have a BCM 400 release 4.0.I have an Expansion module connected to it..I have a DTI/PRI MBM in the expansion connected to a Shoretel system to dial another site..I have been getting complaints of it resetting and the PRI goes down...The customer had sent me a video of it and it looks like all...

Thanks for all your responses...I had to reload the software again and it finally worked..

A customer has a BCM50 Rel 3 and was upgraded to a 6.0. It has been patched with the latest patches.The customer has had issues with RCC since the upgrade.The customer emoved the previous version and reloaded it onto the server..When it gets to the RCC IVU and goes to get the realtime data from...

Yes there are other cards in the expansion cabinet.. The main unit has a gasm in it so I swapped the gasm cards to see if it was a bad card and the one I put in the expansion cabinet which worked fine in the main now just blinks..The gasm card I took from the exp and put into the main works...

And yes I can disable and reenable the bus..

Yes I have double and triple checked they are set per the Element manager..I also found an old post saying to try setting the dip switch 1 to force it to download on the Mode/country switches...I am waiting to see if that works..

Hello all, I upgraded a BCM400 rel 4 to a BCM450 Rel 6.All the cards came up fine except 1 - GASM8 has the flashing Avaya light..It is in the Exp cabinet and the dip switches have been verified..We have tried another card but it gets the same problem.I have deactivated and reactivated and same...

By the way they are using 4 POTS lines..on the MICS

Hello all, I have a MICS dr6.0 and a NAM 4.0.. When you call a extension after 4 rings it will go to vmail box of that extension..When the operator transfers a call to the same extension after 4 rings it either goes to the Auto Attendant or you get dead air and it says GOodBye and hangs up on...

It's a Nortel software feature that is on the BCM and it sends the file to a server..

Hello, I have a customer using Pro Call recorder on a BCM 450 Rel 5.When he uses the Feature 996 to stop the recording it continues to record..He has the Manuel recording Rule set to stop and abort but it still contiues to record the entire conversation..Any thought Thanks

Hello all, I have a BCM450 Rel 5.0 with a GASM in it I am trying to pass DTMF tones after it picks up is there a setting or am I wasting time??I get no DTMF tones once it picks up.. Thanks

Yes CEC card is installed..

I have a new BCM450 rel5.0 and I have 2 DTM and 2 DSM32 in the main unit and 4 dsm32 and 1 GASM in the expansion cabinet.When I try and add my GASM MBM in resources it comes back with insufficient resources message.. I have had to change values on another system to add additional IP phones but...

Thanks I will

Greetings all, I have a BCM50 3.0 and I am getting Alarm 11202 Physical Memory near or at it's capacity around 12:30 am every couple days..We are not running backups or transfering any FTP files..I have checked the Solutions page and cannot find anything.. Any help would be appreciated.. Thanks

I have a MICS 5.0 and a NAM 4.0 and when you call a line set on a phone after 4 rings it goes to the Auto attendant instead of the mailbox built...Internally when you call station to station calls go to the mailbox fine..It is just incomming calls from outside.. Any thoughts?? Thanks