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You mention that you have Autherization set to yes but your not entering a Autherization number. You can just enter a "n" in the remote access form and forget about the Autherization number. The other thing to is make sure your COS has trunk to trunk transfer set to yes

Correct you will not erase the announcements by busying out the board or the reset board command. If you physically reset the board you will loose them all. If you only have one TN750 just enter "save announcements" it will write to your memory card, to restore the announcements to the TN750...

You cannot backup announcements with out circuit 17 in working order. Circuit 17 on the TN750 is a data module circuit used for saving and restoring announcements. Try and identifing the ext number of circuit 17 "list data-module", once you have the ext number try "status data-module (number)"...

also check the option switches on the old card, and make changes on the new card if needed

If you would like to verify that avaya resolved a alarm, just enter "list history" and page through to the day in question, look for MAINT port, you should be able to see what test was run to resolve the alarm.

sorry about that I forget what you had said earlier. We know: The CDR device is good. The PBX says the 8400 is inservice/idle.( no wiring issues to the 8400 but no data to it) This sort of points back to the processor to digital port. the processor connects to the port via PGATE-PORT on older...

the 513 indicates trouble with the CDR device itself or the connection to it from the 8400b. the 257 is a link retry test. can you swap the cdr devices?

also try "status data-module XXX" and make sure it is not busied out try "dispaly errors" and then tab down to catagory and put in cdr then "enter

try "release cdr secondary" if it passes check status.

Do you have any CDR alarms? What version G3R is it?Enter "display system-parameters cdr" and verify the secondary cdr is programed to your 8400.

That means your good from the board to the 8400. When you enter "status cdr" what is the condition of the secondary cdr?

I'm leaving for the day. Once you get the data-module number enter "status data-module XXXX" if it says disconnected its most likely a wire problem, check for continuity of the wire.

DOH! yes it can be a 2 wire. can you run a test data-module on it? Does it say disconnected when you status dat-module xxx?

It could be a wiring problem. Each 8400b is assigned a extension number and is wired to a 4 wire digital station port. Try entering "list data" and see if any data-modules are named primary, secondary cdr or cdr1, cdr2. Once you have identified the data-module extension number you can trace out...

Avaya Configuration Note 3603 for Qsig to a Octel states a TN767 rev C or E will work. http://support.avaya.com/elmodocs2/Octel/config/cn3603.pdf

go to "change system-parameters customer-options" page through and change DS1 MSP to yes, processor & system MSP to yes and Station & Trunk MSP to yes.

Just change the mailbox password and put a MWI for that mailbox on another phone when the MWI lights just go into her mailbox and then forward her messages to whoever.

if you have maintenance permissions, try entering "test eda-external-device-alarm all" it should tell you what external devices should be wired. Or maybe just enter "display eda" As far as the DS1 alarm if its giving you a board location, try entering "remove ds1 (board Loc)" That should...

I'm not sure about the DuVoice, but in the older Octel VM the only port that would activate and deactivate LWC was programmed as a 7405 with a display unit in the PBX.

try "display system-parameters customer-options" page thru until you see Calls Redirected Off-net it should have a "y". also check "display system-parameters feature" page thru for Coverage of calls Redirected Off-net it should also have a "y" I beleive you need both to CF Off-net