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I agree with Valamagules (TechnicalUser) on the park option :) Works great

Anyone ever run into the issue of when clearing calls from the console or other phones that are witin the emerg hunt group notification group and it will not clear it on the other phones? When we get a 911 call.... it notifies the console and the other 3 phones (6920's) in the group... if you...

I have been trying to find out how to allow SSH on the iss/stratus when we are not abole to get to the ip/server-manager side of the server to allow ... so we can SSH putty to it Anyone have any ideas ? Been trying to find docs but no luck.. I have tried typing in several commands with the...

Thanks kwbMitel.... How could I have found this out. I was looking for docs but could never find one. Maybe you just know this from experience . Thanks

I have a customer that is wanting to set up vm to e-mail or is it possible. I think I had asked one time before for another customer and I was told that they have to have a local email server on the same network or local to even do this but I’m not sure. I asked the customer what they are...

I guess it was easier to say that wireman50 LOL... yes pluig the phone in ans see if it comes up and says "use hold key to send pin

Well I don't have a cheat sheet but we need to get ya started . Is the 3300 providing DHCP or is the customer ? You will have to see what ext they use today and then find an available one. Are you doing the programming from scratch or has someone already programmed the phone and you are just...

Ok I think I may have been sleeping when I worked on this. I adjusted the timer on option 115 for that VM COS and now it works. HMMM well I am awake now. :) Thanks KWBMitel ... Not sure what happened the 1st time

Hey folks, Could use some direction on this. I am very green on the sx-200 and company not certifying anyone at this time. So I have an AA with option 5 points to an abbreviated dial to a cell phone. They used to have going to a toll free number but changing to cell. Everything works fine...

Awesome thanks so much !!! That worked like a charm

Have a customer that is wanting to run traffic reports but they have SIP for primary and a PRI for secondary. The only thing that shows up in the traffic reports is the PRI and do not see anything on the SIP. I noticed in documentation regarding SIP trunking under considerations and limitations...

I called in an issue to Mitel and the first tech I got on the phone and he said right out of the gate it would work... that the phone would have to be hooked upto a trunk port on the data switch and tagged for vlan voice and the data untagged. Well the customer didnt get back to me in time and...

Yeah this will not work for them.... they really dont look down at the phone. I can't believe this system does not offer that. Oh well. Thanks anyways

Yes the first one.... but they dont want the call to recall back.... they just want some tone alert that the call has been on-hold

Okay thanks for looking anyways

They using the Transfer to Hold from what they are telling me. Not sure what that is since im very green on these systems

So with this setting the person will hear on the Mitel phone that a caller has been on-hold for a certain time?

Greeting all..... I have a customer that when they place a call on-hold they don't hear any kind of tone that the caller has been waiting on-hold or anything. Can the Mitel 5000 do this? Im having issues finding it Thanks

Well this is a new install of rcc.... we had to get rid of the other serber cause it crash hard. So this server they have already had running as a domain controller... but they turned that off... so now it suppose to be only used for RCC.. Im trying to decide if I should have them re-image the...

trying to get RCC installed... Server 2003 SP2 with IIS 6 When i run the RCC Install Verification Utility When it gets to the IIS portion... I get a red erroe that says "The default website is not running ; click here to resolve. " when i do it does not resolve the issue. The when I do click...