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Do I use telnet through the ip office or on the customers server? Thanks

Yes I do

I have installed 9620c phones to use the built in vpn settings but they are greyed out on the phone when I try to edit

I have an IP office 8.1 and I cant get voicemail to email working. I have set smtp setting to match customers settings. using intuity mode with embedded voicemail. customer does not use port 25 though they use port:366

I have an ip office 8.1 and I am trying to upload .wav files for music on hold. I have wav file in the proper format and followed specs. I named it holdmusic.wav but the file fails to load on a reboot. I even tried uploading using file embedded manager. any suggestions would be great.

Thanks rdoubrave that fixed it. I had it set for NI2. Great help!

It is in toronto canada

I have an IP office 8.1 with PRI and I have setup the short code of NZ"companyname"sxxxxxxxxxx on 50:Main on outbound calls and I still don't get the company name being sent out on calls just number sent out. The Telco has the circuit wide open so it is an issue with IP office.

I have a BCM50 R6 with newest patches and 2 1140e ip phones that have no audio from IP set to digital set. If IP phone to IP phone call works fine. All proper ports are forwarded to local BCM IP address from firewall. Any ideas!

The lines appear only and don't ring

I have a BCM50 Release 6 patched up until Nov. 14 2011, most recent patches available. The sets are set to log only calls "unanswered by me" but are logging any calls that comes into the system that don't even ring on these sets. If i remove line appearances from these sets it corrects the...

I have a BCM50 Release 6 patched up until Nov. 14 2011, most recent patches available. The sets are set to log only calls "unanswered by me" but are logging any calls that comes into the system that don't even ring on these sets. If i remove line appearances from these sets it corrects the...

I have a BCM450 Release 6 patched to current patches. Customer isnt getting there voice mail messages until the next day some times. Usually a reboot will correct this temporarily.

I have a BCM400 4.0 where the services light is not lit. Yet everything is working fine and light properly.

I have tried that already. Thanks for the info though

Does anyone know a way around the compatibility problem with Windows 7 and Norstar Manager? It will not install

That is what I have done already but I get that message anyway

When adding a mailbox on a BCM 450 I get a message saying no unified messaging seats availble. I have several voice mail seats available.

While watching BCM Monitor on a BCM 4.0 it's showing at almost 100%