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  1. Magillicuddy

    Coverage for Attendant for breaks during the day

    ok so i look up night service, I understood that I need to to use the change listed-directory-numbers to insert in this new extension where that the calls are to be repointed to. In the form there is already an entry for the attendant console, so I wipe that out and put in the new extension...
  2. Magillicuddy

    Coverage for Attendant for breaks during the day

    I was just looking that up. How do I check it out to see what it is now and How do I configure it.. thank you for the help
  3. Magillicuddy

    Coverage for Attendant for breaks during the day

    In need of a simplistic way to allow the attendant to be able to leave the desk at their disgression at any time and have the calls go to another extension (aaaa) that has a cover path (cp1) where other selected phones will answer the calls and then go to a general voice mail box Is it as...
  4. Magillicuddy

    Definity MGW LSP time out of synce causing alarms at night.

    Avaya called and left a message stating that one of our LSP's time are off by hours. I would of thought that they sync'ed up with the S8700. Can dome one please guide me on how to check this and set it to the correct time ...thank you
  5. Magillicuddy

    digital 8434dx phone question

    great knowledge thank you M
  6. Magillicuddy

    digital 8434dx phone question

    sliced cable, this is the only 8434 so we had nothing to check it against thank you
  7. Magillicuddy

    digital 8434dx phone question

    manager mistakenly unplugged this phone from the wall now the display does not work. the phone does but the display does not work. I seem to remember these digital phones have feature codes built in them to activate or deactivate the phone features. Does anyone remember them of have any...
  8. Magillicuddy

    MOH How to check individual port status

    Mikeydidit thanks, I tried that on CM ver 2,2 results was similar to your's but the line hear MOH port xxxxxxxx does not display. it pumps in a line about jitter and PKloss. 09:41:41 active station 3555 cid 0x98a 09:41:41 xoip: fax:PT modem:PT tty:US uid:0x8a6a cid:0x98a 09:41:42...
  9. Magillicuddy

    MOH How to check individual port status

    Is there a command or way to check the physical port or board status the music source is connected to? Like if you busy out and released a station or trunk, I was wondering if you could do this for the analog board or port. thanks
  10. Magillicuddy

    Locating TAC and DAC in the system

    found it there were two Personal CO trunk groups.... thanks
  11. Magillicuddy

    Locating TAC and DAC in the system

    I am tight on TAC/DACs for a couple of new Trunk groups, in the dialplan ana it shows the range say 70 as a DAC I do a list trunk and can see all but two TACS 738 and 739. When I try to add in the next trunk group it wont let me. Other than doing a li tru .. is there a way to find these other...
  12. Magillicuddy

    Make Call Button Inserting Digit 9

    Mission accomplished, NOTE: You have to reboot the phones too for the new 4600settings.txt file to take affect. thank you Magillicuddy
  13. Magillicuddy

    Make Call Button Inserting Digit 9

    I read thread690-1591722 and I am having the same problem where when calling back from a missed call log or using the make call button the ACD is injecting a 9. We are using 4621 IP sets. But the section in the 4600setting.txt file is deactived or remarked out. I thought this would be a simple...
  14. Magillicuddy

    Speed Dial Reporting

    yes it is to an outside source so I think the only way to gather the total calls would be with a third party CAS. thank you for responding
  15. Magillicuddy

    Speed Dial Reporting

    Is there a way to run a report on total calls for a certain group speed dial number? The number is an 800 TN and not a vdn, so I don't know how to go about this ? Thx
  16. Magillicuddy

    G350 Need to check 100/full duplex

    ok I got into one site the other is not taking the user name and pw... Avaya just replaced the authenication file on this site this week. I am bettign this has something to do with this thank you
  17. Magillicuddy

    G350 Need to check 100/full duplex

    sre you telneting into LSP or MGW ? sorry rookie status thank you
  18. Magillicuddy

    4600 IP Remove VPN client and Backlight settings

    Mitch Are you David Copperfield in real life ? :)

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