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Coverage for Attendant for breaks during the day

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Magillicuddy

IS-IT--Management
Nov 20, 2006
309
US
In need of a simplistic way to allow the attendant to be able to leave the desk at their disgression at any time and have the calls go to another extension (aaaa) that has a cover path (cp1) where other selected phones will answer the calls and then go to a general voice mail box
Is it as simple as putting a send calls button on the attendant and program the send calls button for the station with the cover path ?

I created a new station (aaaa) with a cover path to have the calls ring 3 times at each extension then go to voicemail. Im trying to figure out how to get the calls to this new ext from the attendant console.

Thanks
 
I was just looking that up.
How do I check it out to see what it is now and How do I configure it..

thank you for the help
 
ok so i look up night service, I understood that I need to to use the change listed-directory-numbers to insert in this new extension where that the calls are to be repointed to. In the form there is already an entry for the attendant console, so I wipe that out and put in the new extension where i want to point the call to and attempt to hit enter, It states that extension is previously assigned, please select another.

If I look at disp console parameters i see a field night service
ACT. Ext: is blank

what am i not doing or missing thank you




 
The display console-paramters screen tells you if any other extension can turn on/off night service, beside your
switchboard(s). If it is blank only your switchboard(s) can turn night service on/off.

Your listed directory number screen and/or incoming trunk groups screens, are the only places that allow you to make night service destination entries
 
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