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  1. norteltx

    Option 11c Release 25 - Backup ???

    As Johnthephone said..there are no floppies in an Option 11. Your backups are in LD 143 not LD 43. If you try to back up to a nonexistent flash card it will say drive not available.
  2. norteltx

    Option 11c Release 25 - Backup ???

    Look at the SSC card in the main cabinet. There are 2 slots for PCMCIA cards. The backup if available will be in Slot 1.
  3. norteltx

    Flash Voice Mail won't initialize

    Verify the exact DR5 version with the Mail version on the compatability charts. If it checks compatible I'd try Feat 903.
  4. norteltx

    Executive Secretary Unable to Join in on Calls

    You either need a PRS key programmed or have a 2500 analog set programmed with the same ext. number as the execs. That eliminates privacy.
  5. norteltx

    Checked out guest rooms want to make local calls

    Change the CCRS to TLD. Go to LD 19 and build a CRB. Allow whatever local NXXs you want the TLD cls to be able to dial. Should fix your issue. Most hospitality sites do default to SRE when room restriction is invoked by CCOS.
  6. norteltx

    Activation of a caller Id

    Msgi will confirm if he has PRI trunks. If he has T1 or loop/ground analog trunks then it's a different ballgame.
  7. norteltx

    Music source

    It's system type dependant. Need to know what system you're working on.
  8. norteltx

    Checked out guest rooms want to make local calls

    Look in CDB for class of service for CCRS.
  9. norteltx

    CallPilot HyperTerminal Password

    You can't do anything with a CP100/150 unless it is hooked up to a Norstar port. Found out the hard way. Does seem a little deceptive.
  10. norteltx

    Activation of a caller Id

    What type of trunks do you have???
  11. norteltx

    adding music on hold source

    Your T1 would have to be broken up into 2 separate trunk groups to get what you need. One group may have 18 trunks and the other 6 trunks for example. Any variation of company A plus company B equalling 24 channels would work. Dependant on your carrier they may not be able to put specific DIDs...
  12. norteltx

    Cannot access Meridian via hyperterminal

    I've never seen a disabled TTY port reenabled in the midn routine. When did that start? Always had to manually reenable. Agree Hyperterminal is problematic. Prefer ProcommPlus.

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