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IFLS in LD 15 was set to no, I changed to yes, and that repaired the issue. Thanks again for the help! -pt.

the problem was repaired.. i sysloaded the switch. thanks for the help! -pt.

tried that already.. still nothing..

with no calls waiting in queue, any help on this issue? thanks, -pt

i am trying to disable 3 party conference calling.. it seems that when the flash or talk is pressed the operator is automatically conferenced in..

when on a call and a user presses the talk button (like a flash) the operator is conferenced in on a call. can someone look at the 500 config and tell me what I need to disable? REQ PRT TYPE: tn TYPE TNB TN 14 1 DATE PAGE DES DES DURA1 TN 014 0 00 01 TYPE 500 CDEN 4D CUST 0 WRLS NO DN...

SRPT4653 VGW channel 13 TN 0x14e9 connected to farEnd 10.52.1.21:5210 TN 0x2848 closed incorrectly, state RxClosePending i don't think that 5210 represents a DN maybe a port number? i've disabled the secondary MC card (thinking that it might have been the issue, but no go). i am getting them...

no i've witnessed this myself, when the caller pushes the message key (when off hook) the key does not activate to call the voice mail... i've flashed the phone, any other? -pt.

.. (that is programmed to go to Mer Mail) suddenly does not work when pushed. Only when the user unplugs and plugs the phone will it work. any help will be appreciated, -pt.

i have pool, elevator and gym room phones that is being forwared to the operator using a 2250, they in turn forward the 2250 to a set of 2008's that share the scr 7216, when the pool, elevator, and gym phones hot dial to the operater, and then forwards to the set of 2008's they only receive the...

i do not have a SCB programmed in 23

maxp for acd 2154 is 1 .. you are right, that acd should then be forwarded to the 5899, the maxp for that group is 5.

prt TYPE: tn TYPE TNB TN 21 11 DATE PAGE DES DES AGENT TN 021 0 00 11 TYPE 3905 CDEN 8D CUST 0 FDN 7000 TGAR 0 LDN NO NCOS 0 SGRP 0 RNPG 1 SCI 0 SSU LNRS 16 XLST 0 CLS CTD FBD WTA LPR PUA MTD FND HTA TDD CRPD STSD MWA RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1 POD DSX VMD...

the symp server has been taken out of the equation.. i have it here on my desk replacing the power supply.. here is the config for the ACD and CDN TYPE CDN CUST 0 CDN 2154 TYPE CDN CUST 0 CDN 2154 FRRT SRRT FROA NO MURT DFDN 5899 CEIL 2047 OVFL NO TDNS NO RPRT YES AACQ NO CNTL YES VSID HSID...

symp server went down friday night and agents are not currently able to login .. i am having the agents press in calls key twice but still asks for an agent id. i am also getting ERR605 errors which says that the Agent ID table is full.. any help would be appreciated. thanks, -pt.

none that i m aware

I've added the 1 to incoming local calls, now how would i add to incoming calls that are from long distance callers? thanks, -pt.

i am getting a S@#$- load of these errors: SRPT4653 VGW channel 13 TN 0x14e9 connected to farEnd 10.52.1.21:5210 TN 0x2848 closed incorrectly, state RxClosePending SRPT4653 VGW channel 16 TN 0x1528 connected to farEnd 10.52.1.22:7004 TN 0x29c8 closed incorrectly, state RxClosePending SRPT4653...

then what's it going to take to get it through the C.O. that we cannot do this through the PBX?!!! -pt.

I am confronted with a scenario with my local phone company in which my customer wants to pass a range of their DID's to have a different Caller Name ID. (as an example) They have purchased the block 512-555-3000 through 3999 and wants to be able to display calls made from the DID range 3500...