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Actually I got it. I have to use the softconsole and use Intrude. Thanks

Is there a way to jump into a call. if internal PartyA is talking to external PartyB can partC join the call between PartyA and partyB?

Can you explain a lil more detail. What does that do and where is it located, Im kinda new to the ipoffice.

I tried it but all I get is dead air when, FYI that if I dial *ext# from any phone it goes to their voicemail. I dont know if thats default or it was setup by the teleco techs. Is there anything I have to configure on the PLAYCONFIGURATION MENU. I tried posting a picture but didnt work, but my...

TheDoz (Vendor) 26 Mar 07 13:49 Use the Play Configuration menu action in V-Mail Pro. Using a selector code off main auto attendant connect it to a play configuration menu. you can change call forwarding from their. "The lack of money is the root of all evil"" How I do that. Can someone give...

We just upgraded from 3.1 to 3.2(55). We have some vpn users that use Phone manager to forward their phones to different numbers. But when we upgraded to 3.2 its not working. When the users log in they get a different IP, I have added the ip route for the vpn users. They cannot even ping the ip...

Sorry forgot to tell you that we have an IP office 406

I would like to know if there is a way to play a wav file on the PA system. to make a page on the PA we usually dial a code like 701.

Yeah that was weird, when noone is using the phone the pings are high, but when they start using it( they are in a call or something) I can ping it but still 40-100 ms. very strange, specially since a pc on the same Access points always pings 1 ms

For some reason all the phones on the accesspoints ping from 150-500 ms while the pcs on the same accesspoints ping at 1-2 ms. Is there something set up incorrectly or thats normal. I just never noticed? I have noticed that the phones are breaking up a lil bit, we have 5 phones and 2 Access...

Thanks that worked perfect.

Also, do you know how it keeps track of voicemails. Forexample can I just create a wav file rename it to the next number and stick it in someones voicemail folder. btw I tried it and it didnt work :) thats why im asking . thankx

I deleted one of the folder for one extension, I deleted the extension and recreated it and the folder is not beign created, When ever I call the users I get the voicemail prompt but he doesnt get any voicemails. is there a specific way to recreate those mailboxes folders located in \Avaya\IP...

Does IP office keep track of all phone calls, if it does where do i get it.

Thanks, I used shorcode 22n# like janni78 said.

Is there a way to create a short code to point to another shortcode. I would like to shorten the "call pick up ext" can someone give me an example of the best weay to do it. #32*N# , I was thinking to have the user just dial 22N# and thats it.

the application I need is phone manager, so the user can control his Phone forwarding, thats basicly what I need. they are remote users and have their phones forwarded to different numbers throughou the week

I will have to try it tonight when I get home, I will post as soon as I can test it , thanks

I would like to manage the IPO from home, I set up a VPN at the office, when I connect to the VPN server I get a different IP address but the VPN servers does all the routing and im able to connect to any server in the network. I created an IP route in the IPO to have a gateway. Now I can ping...

Thanks :)