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Thank you everyone for your help. Laura

I want to create a DN just like this one that already exists. It would be like a 'HOTLINE" that will ring on multiple lines.

Do you know how I would setup a new DN like this one. Like what would go in the TYPE field. LD20 Requires a TYPE and TN number. Maybe This type of DN is not setup in LD 20? Thanks for your help. Laura

Can someone help me try and figure out what type of device/extension this is. When I prt the DNB there is no KEY 00. How can I figure out what type of extension this is when I dont know what the TN is? Thanks, any help is welcome. Laura XPLN 27 DISPLAY_FMT FIRST,LAST TYPE SL1...

Thanks John, well I have 6 licenses left. I dont think the phone is bad because it was working fine before I removed the essid. Thanks Laura

I have a 2210 i.p. phone that was working fine. All I did was remove the essid, reboot the phone, and put the essid back in it. Now it wont reconnect to the wireless. When I run the site survey, it sees all the wireless networks fine. When I stat the TN is shows-IDLE-Unregistered. How can I...

Thank you. It worked. I had the settings in there I just didn't know I had to restart it. Thanks Again Laura

Oh good. Thanks in advance.

We are using a new MICA card on our Option 11 mini. When a call come in, option 3 has an action of 'Immediate number dialing'. When they choose this they must enter the number and press the #(pound) key. The old card did not require you to press the pound key. Is there a way with this new...

Sorry about confusing you. OK, what happens is the data is sent to our Pollcat which is a buffer box of some sort. The CDR data I can download and I run a VB program against it and all is good. The ACD data is also set to go to the pollcat. It is not readable as easily. I could of swore I...

There are 4 reports automatically being generated every hour, I just dont know how to view them.

I didnt change that, our previous person did it a long time ago. The pollcat just stores both logs. I have a VB program that formats and prints the CDR after I download it to my pc. The acd log is not readible as I can tell. I thought there was something I did to just view it whenever...

Sorry if this is a stupid question, but I'll ask anyway. We have acd queues already setup. Everything is working fine and we store the CDR and ACD data on our pollcat. How do I acturally view the ACD reports? At one time they were printing on the printer but I have changed that since no one...

That did work, but I guess I wasnt clear about something. This is what happens. We get calls throughout the night and the callers leave a message for next day service. At 9:00 the next day, several phones ring at the same time. When someone picks up one of the phones and says hello...

Hmm, I dont see that option in the mailbox classes. I see the option to allow or disallow 'Can set up RN schedule by phoneset'. I'm on version 4.04.04.30. Maybe a newer version supports that option. Thanks

Is there a way to prevent a user from turning off all future remote notification? Thanks

Well that wasnt any fun. They do support TAP. I just dont understand what could be different with Alltel's text msg and sprint, verizon and the others. Any other idea's?

Has anyone had an issue with Call Pilot sending a text message to an Alltel cell phone? This works with all the other cell phone vendors. Basically when the user receives a voice mail, it sends the user a text msg notifying them. Thanks Laura

Oh, I forgot to add this. The text msg from Meridian is working for US Cellular and Verizon.

I was wondering if anyone has had an issue sending a text message from the Meridian mail system to an alltel phone. Basically I want them to get a text msg when someone leaves them a voice mail. For the phone number it is (their cell #)10 digits @message.alltel.com. Text notification is on...