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The senerio Brett describes above should only lock up the DCU port. NOT the whole DCC card. You have a hardware problem if the entire DCC lock up. The command to redirect the alarm output is CHA AFMPT

No problem. If you're running the windows version (Rel.12 to R15). If you have the old DOS version (Rel. 9 & below) you could have a problem getting enough free conventional memory(620m)

You can change the COS of the phone. If FNO 335 is not in it's COS, it cannot receive DID (or DNIS) calls.

Lets start from scratch. First of all; DIS TG,[TGN] This will show you what Restriction Group the trunks are using (from 0 to 7) Usually the TG's are in RGN 1 Assuming this is the case, lets build; RGN=1 RSM=3 (or any RSM upto 126). By default everything is blocked. We need to setup...

Copy everything from disk1 into a new directory. Copy the contents of disk2 (data2.cab,) disk3 (data3.cab), and disk4 (data4) into the same directory. You should then be able to run the setup exe with no problem.

This is a communication error between the IC and PBX. The signon/signoff request is initiated by the PBX and sent to the IC. The PBX will wait for a programmed lenght of time for a reply. If the two are unable to communicate, timeout will occur resulting in reorder tone. The Eicon card to DCC...

1- In the ASS ATT command, the DN is ONLY used for attn to attn transfer. 2- The LDN is by design, only for incoming DID calls to the attn group. Now the DAP issue; First of all, the DAP destination must be a real port (either SLT or DT). It cannot be a VL. The DAP destination must also have...

Leave the "ATTDN" parameter blank. It's only valid if you have specific attendant software implemented.

You're asking for pager access code in the VOICEMAIL. This is NOT in the PBX at all. Your voicemail is probably a Centigram (of some sort) or else AVT. The PAGER access codes are programmed there.

You said you have the Supy/Admin Manual. Chapter 7 of the 2.0 manual has all the configuration info. Specifically pg 7-27 starts the route table content info.

Actually, to have a DID terminate to the Attendant, you simply ASS LDN. On incoming CO trunks, if already built, you can use the CHA TRK command to route the call to; ATT QDID (console in day mode) FNA (console in night mode) UNA (day, night, or both)

Are you using an F9600? I'm assuming you have an IntelliCenter as opposed to Basic ACD? If so, are you adding the agent via the IC client as opposed to EMML ? The ONLY thing you program using EMML is the pilot #. Everything else is added via the AP.