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thank you SO MUCH for that information! No one knew that for some reason. Heather

I am going to set up a citrix server which is going to be linked to another citrix server so that they can be a farm. We have 60 people who are going to be using the server. I know that the server I am setting up needs to be a failover if the first one fails. I have read that in order to do...

Thank you so much for telling me what to do. I will have the user try it! Heather

How do I do that? I also don't know what OSX on a G4 means. Heather

I have a user that, when he opens an adobe file that came via email powerpoint tries to open it (and doesn't suceed.) The filenames end with .pdf so it is not an extension problem. Does anyone have any ideas? Thank you very much in advance for your help. Heather

Okay the reboot of the PC didn't work after all. I will reboot the server after 5 and see if that works. Heather

several users. The admin actually meant reboot the server but I rebooted the PC (misheard him) and that fixed it. I tested it. I will reboot the server after 5 for good measure. The server is having problems according to our admin. I am about to bring a new email server online so hopefully...

Our administrator happened to be there when I was troubleshooting this and said he thinks the email server is acting up and just reboot and I did and it fixed it. I should have just tried that first. Thank you very much for your help! Heather

I just uninstalled IE on mine and it didn't ask to repair. Do you think uninstalling and reinstalling IE will help? Heather

They stay in the user's outbox. How do you repair Internet Explorer? Heather

A user on our network is using Outlook Express. When she sends an email the person she sends to gets tons of copies. I had her send a test message to me and I just keep getting them every time I check my email. I have no idea what to do to fix this. I would try uninstalling and reinstalling...

Thank you for the suggestions, I will try those! Heather

Okay thanks I will work on it! Heather

I was installing VPN software on a laptop and then I rebooted because this is what the install app said to do next. When the PC came back up it had a screen that has numbers that looked like Hex 0x...etc. It looked a little like the blue screen of death but it was not blue and did not have...

I installed and configured my company's VPN software and it says that I am connected but I don't see anything. What am I supposed to be seeing after I am connected? Is it like you connect and then click on something to start actually using the network that you are connected to?

I just created a new account in active directory and then set up outlook under that account. Thank you very much for your help! Heather

I have been trying to get outlook to do something and have messed with the config so much that I have screwed it up. Uninstalling and reinstalling it has not helped. I don't want to format because there is another software on the PC that took forever to configure. I have three inboxes. How...

There is a big message that is trying to get downloaded that is too big to come in so the server keeps resending all of the other ones each time that message doesn't come through. Get into the folder where the user's emails are held and put, say, half of them in a folder that you make...

I changed the user to a different printer and the problem went away. No other users of the previous printer have the problem so you don't need to answer this.

I have a user who is using Outlook and she is printing her emails. When she prints them the leftmost character is missing all the way down the page. I have reinstalled the printer driver and I know they are the correct ones because everyone else who has them isn't having this problem. I have...