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Hello, We have a Panasonic KX-TA624. One of the phones went bad so we ordered a few replacements. The new phones power up but they don't work on the system. I am assuming that they need some sort of programming. Is that correct or should the programming already exists at the switch...

Got it. Even though I am using SMTP, I needed to add the email address to the Account section on the MAPI tab. Otherwise, the SMTP server was rejecting the connection. Garry Wilmeth Coastal Computer Services http://www.ccsventura.com

Sorry about the repost. I downloaded and ran the batch and still no luck. Garry Wilmeth Coastal Computer Services http://www.ccsventura.com

I used to have that batch file... do you know where I can download it again? Garry Wilmeth Coastal Computer Services http://www.ccsventura.com

I used to have that batch file... do you know where I can download it again? Garry Wilmeth Coastal Computer Services http://www.ccsventura.com

You think it's a windows firewall issue? I have disabled windows firewall, but still no success. Garry Wilmeth Coastal Computer Services http://www.ccsventura.com

Hello, We had VM Pro running on windows server 2003 with exchange and voicemail to email worked fine. The server crashed and we have re-installed manager and voicemail pro on a windows 7 pro system. The phone system, voicemail, etc work fine. The only feature that I am having a hard time...

Yes, you are correct. Confused it with another clients system that looks similar. Does IP Office support off hook voice announce? Garry Wilmeth Coastal Computer Services http://www.ccsventura.com

Hello, I have a client using an old lucent partner system. The system has a feature that allows someone to page a users intercom even if they are on the phone. My client would like to upgrade their system and this feature is key for their business. Does the newer IP office systems allow this...

Why would a windows update cause our voice mail pro license to become invalid and how can I get it to become valid again? Thanks, Garry

Thanks!

It was a windows update that caused the problem. Thanks for everyone's help!

IP Office 406v2 with a USB dongle. Everything working fine for the past 3 years and just quit today. I just confirmed in manager that license shows invalid now.

interesting. What would license to go invalid all of a sudden?

All of a sudden the VM/Auto Attendant quit working. I rebooted the server and it worked again. After an hour or two, it stops again. I restarted the VM service and that also caused it to start working again, but it still seems to quit working every few hours. Anyone else having this problem...

Hello, Can I upgrade straight to the current software from 3.2(17) or must I follow a specific upgrade path? Thanks, Garry

What is mod-tap? Google searches are coming up with vague results. Thanks! Garry

Ron, Are you saying that dial intercom can be achieved through VM Pro? Can you elaborate? Thanks, Garry

We do not use overhead paging. We page the intercom on the phones by using dial intercom feature. Is there a way to do this? When creating a short code, I do not see the option to dial intercom.

Hello, My boss would like to be able to remotely page all phones when he calls the office and no one answers. We use voicemail pro and have an auto attendant set up. Is there a way to add a hidden option in the auto attendant to execute a dial intercom command on all the phones? Thanks, Garry