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Hi dryaquaman, That you so much for the response. I tried to command but it does not seem to work. Going under the assumption that call history is off, do you know the particular options to look at in COS and SMDR in order to enable? Regards, Crono

Hi all, I was wondering if there were incoming call logs stored on the Mitel 3300MX controller that we can look at. We are experiencing a number of suspicious calls lately and it would be great to see where these calls are coming from. Thanks in advance. -Crono

Thank you so much kwbMitel! Just a couple more questions: 1. We have an 3300MX controller running ver9. We were told that we cannot upgrade to MCD since our controller would require a RAM upgrade our controller cannot accommodate. Do you think Skype Connect can work with older controllers...

Thanks MitelAU, Do we have to be a reseller to access the Mitel knowledgebase?

Hello all, Has anyone tried to use Skype Connect with a Mitel 3300? http://www.skype.com/intl/en-us/business/sip/overview I'm fairly new to SIP phones\devices. All we've ever used are the Mitel phones however we're noticing that more and more of our outside clients use Skype so if we can...

Hello, I'm currently running into a problem getting our Mitel IP phones to work with a Cisco 2960 switch. This is our first time with Cisco gear as we are an HP shop. We're not doing any VLAN tagging since this will be for a small office. We just want the phones to boot into the default vlan...

Hi kwbMitel, Thanks so much for your reply. Do you know how the licensing applies across two locations? When I have a hot desk user come to the main office, do I need to make sure I have an open user license so that they can log in? That's what the VAR is telling me. We always assumed that...

Hi Guys, We opened up a branch office not too long ago and we have a Mitel Ops Manager clustering the two locations so employees can 3 digit dial one another and page the other location. So far so good but since people from the branch office have been coming back and forth they would like an...

I'm planning on virtualizing our file server and I just wanted to run my plan by you guys to see if it is best practice or is even feasible. The file server uses LUNs on the SAN for file sharing The Hosts would have access to the same SAN The SAN is an EMC Clariion CX 3-40 I want to first...

Hi all, Is it possible to program our 3300 so someone can dial a DID in order to initiate a page? This would be especially helpful in case someone is locked out of the building outside of office hours and wants someone to let them in. We don't do loudspeaker paging, just the phone paging...

So Enterprise Ops Manager can be virtualized?! I was told it was not supported. I knew it was such a waste to buy a brand new Dell Poweredge just for that little application..... -C

Thanks again for the help guys. We purchased a Polycom Soundstation2 EX and it works MUCH better than the Mitel one. However there is one issue that I cannot seem to resolve and I'm hoping others have a work around. How did you all get conferencing to work? What I mean is bringing in a 3rd...

Thanks Mitelmatt, Do you have any recommendations on SIP Polycoms that work well on the 3300?

Hi all, I just wanted to double check but are there any alternatives to the Mitel 5310 conference unit? We've found that the current speakerphone system does not work in our larger conference rooms. Are there systems that incorporate multiple microphones that work with the Mitel 3300? This...

Sorry I was away and did not have an opportunity to reply to this. Thank you very much for the advice on checking the hunt groups cknipe. I found exactly what I needed. Much appreciated. Regards, Crono

Hi all, Would anyone be able to tell me if there are any maintenace commands or anything that would allow me to obtain the message center number? I'm trying to troubleshoot an issue with the auto attendant on a 3300 in a branch office. Thanks in advance. -c

Hi slapin, The TW server is setup as a server/gateway with one NIC assigned an external static IP and the other an internal IP. So the sequence is: DN 720 IP:192.168.7.77 ---> Home Router/NAT Ip:66.93.191.170 ---> Internet ---> IP: 216.75.130.92 TW ---> 3300ICP IP:192.168.9.110 I changed...

Hi slapin, Sorry this is new to me. I think I have what you requested. if this is wrong let me know. 2008-10-14 12:20:52.713698000 1-24 (31.35) 66.93.191.170:6915 - 192.168.9.110 2008-10-14 12:20:52.713698000 OPEN_RX_STREAM: 2008-10-14 12:20:52.713698000 sysToken:121245550...

Hello, We have a Mitel Teleworker server connected to a 3300ICP that has been working pretty well until today. Over the weekend our office switched to a new ISP. I changed the external IP of the Teleworker server to its new one, rebooted, and tested the internet connection. It was successful. I...

Hi all, We are using Networker 7.3.2 on Win2003 here in the office. Over the weekend we noticed that our Save Group responsible for the full backup of all of our data failed. Taking a look deeper it appears that our data got backed up but the indexes and bootstrap did not. The same thing...