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  1. Skyfall

    LAN CTE issue with Windows 7 64 Bit

    Based on the book, you should be able to install LANCTE without TAPI, and no error. Let us know once you did. Always learn from someone, something or somewhere...
  2. Skyfall

    LAN CTE issue with Windows 7 64 Bit

    Avaya guide mention, LANCTE can be installed on 64bit Windows, but TAPI is not supported, that is why you had the error. Always learn from someone, something or somewhere...
  3. Skyfall

    Desktop messaging not showing up in email accounts

    I had same confusion, one customer with BCM50 R5 UM works on Office2010 no problem, one customer with BCM400 R4 UM works only 2007 not 2010, only MWI shows in the task bar, but no CallPilot running in Outlook. Both of them patched to the latest, and both UM software is the same version. I will...
  4. Skyfall

    BCM50 no message waiting indication / weird mwi

    reboot, restart voicemail or backup all can temporarily fix it but not for long, it will be back. Avaya is working on it...let us wait Always learn from someone, something or somewhere...
  5. Skyfall

    BCM50 no message waiting indication / weird mwi

    I had 2 sites with BCM50 R6 have same MWI issue. Reboot or restart voicemail service will fix it but not for long. Always learn from someone, something or somewhere...... MC www.tomkin.ca
  6. Skyfall

    Minor alarm 799

    Thanks again for the prompt reply! Always learn from someone, something or somewhere...... MC www.tomkin.ca
  7. Skyfall

    Minor alarm 799

    BTW guys, I could not find the original bulletin regarding this issue, could anyone give me a link? Thanks Always learn from someone, something or somewhere...... MC www.tomkin.ca
  8. Skyfall

    Minor alarm 799

    I like you guys, solved my problem. Thanks a lot Khosher and Gberger Always learn from someone, something or somewhere...... MC www.tomkin.ca
  9. Skyfall

    New WLAN 6120 IP set has bad voice quality

    No this is the first and the only one we've installed so far. replacing 6120 is what I'm gonna do, the new set is ordering. Thanks gberher! Always learn from someone, something or somewhere...... MC www.tomkin.ca
  10. Skyfall

    New WLAN 6120 IP set has bad voice quality

    A BCM400 R4.0 customer replaced his WLAN 2210 set with a 6120 set, but the new set has very bad voice quality. When you talk to someone, the other end will always hear choppy voice, but you end is always fine. The signal is OK. Changed codec did not make any change, I think the product doesn't...
  11. Skyfall

    Urgent: BCM50 R2.0, caller's DTMF is not recognized

    We're going to upgrade this BCM to R3.0, we just could not wait for Primus, they did not give us the time line, what a damn good carrier. We have to do something to move forward, the customer is upset for this thing. Always learn from someone, something or somewhere...... MC www.tomkin.ca
  12. Skyfall

    Urgent: BCM50 R2.0, caller's DTMF is not recognized

    Thx Cook, that what I thougt. We did callede Primus BUSINESS TECH Support on Sat., and they only work Mon to Fri. Anyway we created a ticket with them but 3 days past and no answer yet. That is Primus! Always learn from someone, something or somewhere...... MC www.tomkin.ca
  13. Skyfall

    Urgent: BCM50 R2.0, caller's DTMF is not recognized

    Big, it is for outside caller, who use normal phone. Always learn from someone, something or somewhere...... MC www.tomkin.ca
  14. Skyfall

    Urgent: BCM50 R2.0, caller's DTMF is not recognized

    YES, #800 is pointing to the Bell DID. What is POTS? Thx DB Always learn from someone, something or somewhere...... MC www.tomkin.ca
  15. Skyfall

    Urgent: BCM50 R2.0, caller's DTMF is not recognized

    This is kind of urgent, here is some background: BCM50 R2.0(patches are up to date), PRI Lines(from Bell), Tollfree 800#(from Primus). Most of time when you dial their 800# and get to the AA, you punch the extension#, sometimes you are just ignored, the AA keeps playing; sometimes says 'this is...
  16. Skyfall

    BCM 400 disk F full

    I had a exactly same case before, I called teh Nortel got their engineer login the Linux and delete some files, and modified some files, don't remember the details. Always learn from someone, something or somewhere...... MC www.tomkin.ca
  17. Skyfall

    Image a BCM 4.0 HDD

    I have no idea how to copy the vm files to a new HDD, never done that before, because always schedule a backup for customer. Always learn from someone, something or somewhere...... MC www.tomkin.ca
  18. Skyfall

    use IP phone w/o VPN connection

    Thanks Dude, I'll check it out now. Always learn from someone, something or somewhere...... MC www.tomkin.ca
  19. Skyfall

    use IP phone w/o VPN connection

    Hi SD, even though I had to replace several my our customer's Nortel Contivity into other make's VPN device e.g. SnapGear... The issue with remote IP sets lost dial tone happened a lot if we use Contivitys building VPN tunnel. Always learn from someone, something or somewhere...... MC...
  20. Skyfall

    use IP phone w/o VPN connection

    Who doesn't use NAT these days..... :( So guys, if I could set up both ends' port (51000s and 28000s) forwarding to the BCM and the PC running the i2050 respectively, is this gonna work? Thanks for the reply. Always learn from someone, something or somewhere...... MC www.tomkin.ca

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