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  1. ctelep

    BCM r5 for BCM400?

    I believe that the Data Migration tool that will help migrate from BCM 4.0 to BCM 5.0 will be released in December or early January. Should cut down the upgrade time by a bit. With the upgrade kit, your BCM 200/400 is essentially the same as a BCM450 from a processing capacity perspective.
  2. ctelep

    Probably a simple login question

    I guess the other option is to call Nortel and raise a case. They can use a support login and change the password if you provide them some information.
  3. ctelep

    Professional Call Recorder

    You can use the BCM 5.0 PCR application with either a application that runs on one ore more PCs or by using an email account. The PCR in BCM 5.0 supports the ability of emailing the recording to a email address that you provision but the format is wav so its uncompressed audio. This means a 30...
  4. ctelep

    Element Manager 3rd party firewall access

    If you just want Element Manager access, you would need to unblock port (tcp) 5989. If you need to perform any file transfer with the Element Manager you might also want to open up port (tcp) 443.
  5. ctelep

    BCM 50 WONT HOLD TIME AND DATE

    If you are desperate, you could try the "feature **time" from the telset if you can't change it from the Element Manager. Alternately, you can use the Element Manager and configure NTP if the BCM 50 is connected to a network.
  6. ctelep

    BCM50 Telset and VM programming

    Are you using the default telset admin user ID (i.e. 738662) as the log?
  7. ctelep

    BCM 50 Backup

    Hi, For the BCM 50, if you don't specify the download location (Backup to BCM), it will store the backup locally on the BCM's file system. I don't believe that you can get access the file in this case. If you would like to keep the file on your computer, you need to specify one of the...
  8. ctelep

    How do you use PuTTY to connect to the CLI?

    Hi, From the documentation, putty is not supported on the BCM 50. There is no management CLI on the BCM 50. All management needs to be completed through the Element Manager, telset or through the BCM 50's web pages.

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