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  • Users: Sweg
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  1. Sweg

    Errors When Printing From Powerpoint and Word

    You only have one driver on this printer because it's host based. HP PCL and postscript printer languages are not supported on host-based products. Host-based printing requires a software print engine in the host operating system, and unlike a PDL (Printer Description Language) printer, cannot...
  2. Sweg

    HP LJ 3600n Prints Blue page

    err..typing error :) If NOT the following actions help, you have to call HP. Couldn't find any option to edit my post either.
  3. Sweg

    HP LJ 3600n Prints Blue page

    Hi! Try to update the printers firmware and the DC Controller firmware: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=501046&prodTypeId=18972&prodSeriesId=501044&swLang=8&taskId=135&swEnvOID=54 Is there any cyan toner visuable on the transfer belt...
  4. Sweg

    HP LaserJet 4100N 49.4c04 service error

    A 49.xxxx error is a communication error. When you say that a restart clears the error message this means that there probably is a specific print job causing the issue. Try using another driver (PCL5e or PS).
  5. Sweg

    Change IP addy on a Jet Direct 170X

    The tool that came with the jetdirect is an old version of HP Install Network Printer Wizard. This could also be used, but it really is doing it the hard way. Program can be found on the link below...
  6. Sweg

    Change IP addy on a Jet Direct 170X

    You can change it using the Jetdirect 170x embedded webserver. Just use a webbrowser and type in the IP address to the jetdirect. You should be able to change IP/subnet/gateway on the box here.
  7. Sweg

    After installing Laserjet 3380, having toolbox trouble

    Make sure you have java installed on your computer (http://java.sun.com). Did you install the software with your firewall and antivirus/spyware turned off?
  8. Sweg

    Setting up printer with an IP address

    Hi! Use this document to change the IP on your printer: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=bpj02326&jumpid=reg_R1002_USEN#N10667 The IP address is also located in the printer driver on the clients or server. To change it: Start -> control...
  9. Sweg

    HP 5N Paper Jam

    Sounds to me that the paper is jamming inside or before the fuser. Fusing assembly probably have to be exchanged on this issue.
  10. Sweg

    HP LJ 4200 Not Printing Through Envelope Feeder

    Have you enabled the envelope feeder (device settings tab) in the driver?
  11. Sweg

    hp5550 not printing full page

    Try to print a configuration page from the information menu on the printer and see if you get a complete or incomplete print then? If you only get incomplete prints from your applications you should try to change the printer driver.
  12. Sweg

    HP Color Laserjet 3500 prints blank pages

    Try the point and print driver and see if that does the trick: http://www.hp.com/cgi-bin/pond/pnp/pnp.cgi?t=en
  13. Sweg

    HP 1100 does't print

    Link to user manual: http://h20000.www2.hp.com/bizsupport/TechSupport/CoreRedirect.jsp?redirectReason=DocIndexPDF&prodSeriesId=306730&targetPage=http%3A%2F%2Fh20000.www2.hp.com%2Fbc%2Fdocs%2Fsupport%2FSupportManual%2Fc00047697%2Fc00047697.pdf
  14. Sweg

    Colour LJ 4700dn - 000MB on Display

    I'm 99% sure that the issue is the firmware dimm on the formatter board. Let us know what the HP engineer finds out.
  15. Sweg

    how to stop black dots printed on document?

    Is this a repetitive defect? (image defects that appear at regular intervals on the page) If it is you could check this ruler: 37.7 mm (1.5 inches) primary charging roller 54.0 mm (2.125 inches) developer roller (see note)* 62.8 mm (2.5 inches) developer roller (see note)* 94.0 mm (3.75...
  16. Sweg

    HP 2500 print quality left side of page

    I've seen this a couple of times also. Always faded printing on the left side. The carousel needs to get aligned to fix this issue like hpwizzard wrote above.
  17. Sweg

    1320: Attention light blinks after printing 4/5 pages

    Check paper format settings in tray and in the driver. Seems like the printer stops so you have to confirm the papersize or papertype that shall be printed.
  18. Sweg

    HP4100 Tray

    Ok..you may have a defect sensor somewhere in the printer then. Do you get a 13.xx error in display or is it just plain text?
  19. Sweg

    HP4100 Tray

    Do you have the same problem if you print internal pages from the printer, like the configuration page from the information menu? If so.. Check if manual feed is enabled on the paper handling menu on the printer. If this is enabled you should turn it off. If this fails you should try a cold...
  20. Sweg

    hp color laserjet with error 59.99

    This is what I found on this error: 59.99.00 - (event log only) An error occurred in the secondary transfer engaging mechanism. 1. Faulty secondary transfer engagement sensor. Replace the secondary transfer engagement sensor. 2. Faulty secondary transfer engaging solenoid. Replace the...

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