You only have one driver on this printer because it's host based. HP PCL and postscript printer languages are not supported on host-based products.
Host-based printing requires a software print engine in the host operating system, and unlike a PDL (Printer Description Language) printer, cannot...
Hi!
Try to update the printers firmware and the DC Controller firmware:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=501046&prodTypeId=18972&prodSeriesId=501044&swLang=8&taskId=135&swEnvOID=54
Is there any cyan toner visuable on the transfer belt...
A 49.xxxx error is a communication error. When you say that a restart clears the error message this means that there probably is a specific print job causing the issue.
Try using another driver (PCL5e or PS).
The tool that came with the jetdirect is an old version of HP Install Network Printer Wizard. This could also be used, but it really is doing it the hard way.
Program can be found on the link below...
You can change it using the Jetdirect 170x embedded webserver. Just use a webbrowser and type in the IP address to the jetdirect. You should be able to change IP/subnet/gateway on the box here.
Make sure you have java installed on your computer (http://java.sun.com). Did you install the software with your firewall and antivirus/spyware turned off?
Hi!
Use this document to change the IP on your printer:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=bpj02326&jumpid=reg_R1002_USEN#N10667
The IP address is also located in the printer driver on the clients or server. To change it:
Start -> control...
Try to print a configuration page from the information menu on the printer and see if you get a complete or incomplete print then? If you only get incomplete prints from your applications you should try to change the printer driver.
Link to user manual:
http://h20000.www2.hp.com/bizsupport/TechSupport/CoreRedirect.jsp?redirectReason=DocIndexPDF&prodSeriesId=306730&targetPage=http%3A%2F%2Fh20000.www2.hp.com%2Fbc%2Fdocs%2Fsupport%2FSupportManual%2Fc00047697%2Fc00047697.pdf
Is this a repetitive defect? (image defects that appear at regular intervals on the page)
If it is you could check this ruler:
37.7 mm (1.5 inches) primary charging roller
54.0 mm (2.125 inches) developer roller (see note)*
62.8 mm (2.5 inches) developer roller (see note)*
94.0 mm (3.75...
I've seen this a couple of times also. Always faded printing on the left side. The carousel needs to get aligned to fix this issue like hpwizzard wrote above.
Check paper format settings in tray and in the driver. Seems like the printer stops so you have to confirm the papersize or papertype that shall be printed.
Do you have the same problem if you print internal pages from the printer, like the configuration page from the information menu? If so..
Check if manual feed is enabled on the paper handling menu on the printer. If this is enabled you should turn it off.
If this fails you should try a cold...
This is what I found on this error:
59.99.00 - (event log only)
An error occurred in the secondary transfer
engaging mechanism.
1. Faulty secondary transfer engagement
sensor. Replace the secondary transfer
engagement sensor.
2. Faulty secondary transfer engaging
solenoid. Replace the...
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