I have a hp 3550 printer that is giving me the error 59.99 and I believe that it is a motor failure, but I can't figure it out. It will give and error about closing the front door, then after opening and shutting the door and error about the rear fuser door open then shut that one, then the 59.99 error. Any help would be of great help thanks.
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hp color laserjet with error 59.99
- Thread starter solja2281
- Start date
This is what I found on this error:
59.99.00 - (event log only)
An error occurred in the secondary transfer
engaging mechanism.
1. Faulty secondary transfer engagement
sensor. Replace the secondary transfer
engagement sensor.
2. Faulty secondary transfer engaging
solenoid. Replace the secondary transfer
engaging solenoid.
3. Faulty feed motor. Replace the feed
motor.
4. Faulty DC controller PCB
Action: Replace the DC controller PCB.
If printer is under warranty, call HP a order a service repair.
59.99.00 - (event log only)
An error occurred in the secondary transfer
engaging mechanism.
1. Faulty secondary transfer engagement
sensor. Replace the secondary transfer
engagement sensor.
2. Faulty secondary transfer engaging
solenoid. Replace the secondary transfer
engaging solenoid.
3. Faulty feed motor. Replace the feed
motor.
4. Faulty DC controller PCB
Action: Replace the DC controller PCB.
If printer is under warranty, call HP a order a service repair.
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