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  1. glennmitel

    CCM / CIS Upgrade Advise

    I have done a few of these now ranging from 8 ports up to 30 ports and 100 paths Its a nightmare to convert to VWM from IQ you are best running both side by side and cut over at a time when the customer allows 1 major problem is VWM is the small size of the window in YSE i have just...
  2. glennmitel

    SDS and RDN form

    yep if i put a * in the middle or use and other number works fine just 8206 i think its got it self all confused CCNA,CCNP,CCVP HP AIS Full Mitel
  3. glennmitel

    SDS and RDN form

    right got it working for all users apart from 1 problem was being caused due to another engineer building the vmcd from a backup which was already using the ceid for my new controller changed the ceid in both and did a sync of service hosting then tel dir and worked fine as I say just 1 user...
  4. glennmitel

    SDS and RDN form

    Just tried to sync again and it fails just checked and no tel dir or users are being copied CCNA,CCNP,CCVP HP AIS Full Mitel
  5. glennmitel

    SDS and RDN form

    i am doing a full sync which is completing with 2 errors voicemail and AA also when you say migrating what do you mean this is a new install so both have been built on 5.0 spa pr1 so no migrating has been done from 9.0 to mcd CCNA,CCNP,CCVP HP AIS Full Mitel
  6. glennmitel

    SDS and RDN form

    Hello been setting up a vmcd system as a user controller and a mxe3 as a trunking gateway can make calls via the ip trunk and incoming is working great but i have tested res phones today and i have found that even if i select the 2nd controller in the user the number is not added to the rdn...
  7. glennmitel

    ACD reporting with EHDA on bria sip phone

    the agents cannot login or out it must be done by a supervisor using phone set manager CCNA,CCNP,CCVP HP AIS Full Mitel
  8. glennmitel

    MAS upgrade

    Hello whats the best way to upgrade MAS with nupoint from 2.1 up to 4.0 sp1 ? i have got all the blades on disks ready i was going to backup load msl for mas 3.0 add blade then restore backup on 3.0 and do the same till i get to 4.0 what do you think ???? CCNA,CCNP,CCVP HP AIS Full...
  9. glennmitel

    Looking for a Mitel 3300 Engineer with prairiefyre experience

    where about is this role based ? CCNA,CCNP,CCVP HP AIS Full Mitel
  10. glennmitel

    ACD reporting with EHDA on bria sip phone

    Hello i have got a customer that has just gone and got 30 new ipad 3 and would like to use them for ACD via EHDA which i can get working no problem but my question is will i be able to run reports via 6110 for these agents ??? CCNA,CCNP,CCVP HP AIS Full Mitel
  11. glennmitel

    Upgrading to MCD 5.0 SP1 PR1 phones wont come up

    this is due to the way that the phones now understand vlan tagging a quick way to understand it is if you enter a vlan id in the dhcp options form then you most tag the port that a phone is connected to for the voice vlan CCNA,CCNP,CCVP HP AIS Full Mitel
  12. glennmitel

    Can't uninstall/upgrade Mitel Software Installer Tool

    i have got the same problem i can upgrade to 5.0 spa pr1 fine but i need to upgrade from 8 to 5.0 over the weekend and need to be able to remove the installer CCNA,CCNP,CCVP HP AIS Full Mitel
  13. glennmitel

    6110 CCM V5.8 Mitai problem

    Hello i have just installed a Mitel 3300 MXe with 15 ACD hotdesk Agents 1 ACD skils group 1 path also have installed Mitel 6110 V 5.8 with Hotfix patch 3 i have run a sync on the 6110 and i can see all agents and all are showing on CCC on a supervisors pc as well as the path real time...
  14. glennmitel

    SIP connection getting busy from MS OCS

    3300 CX version 4.2 connected to MS ocs 20 sip trunks from Mitel Ip phone cannot call the OCS client but the OCS client can call the Mitel Phone what else would you like to know CCNA,CCNP,CCVP HP AIS Full Mitel
  15. glennmitel

    Personal Ring group

    i have done this but i will check again CCNA,CCNP,CCVP HP AIS Full Mitel
  16. glennmitel

    SIP connection getting busy from MS OCS

    Hello when i call 7777 which is a MS OCS client i get busy but the ocs client can call me fine any ideas CCNA,CCNP,CCVP HP AIS Full Mitel
  17. glennmitel

    Personal Ring group

    thats enabled as well but still not working i am using SIP and keep getting a +infront of the calling number as well CCNA,CCNP,CCVP HP AIS Full Mitel
  18. glennmitel

    Personal Ring group

    thanks thats now working but still no incall features CCNA,CCNP,CCVP HP AIS Full Mitel
  19. glennmitel

    Personal Ring group

    right got both ringing now but when i answer on the mbile i have to press any key to answer the call and in call features are not working CCNA,CCNP,CCVP HP AIS Full Mitel
  20. glennmitel

    Personal Ring group

    i have just tried to call the EDHU and i get out of service CCNA,CCNP,CCVP HP AIS Full Mitel

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