I tried putting in a line pool but then I lost the lines that were appearing and ringing on the extensions
Want the lines to continue to appear the way they are any other way to have the extension find a line??
Set up ATA and can dial to other extensions, but can't dial to it. Also can't get to external dialout line
Followed instructions but no luck
Is there a FAQ on this?
Hello everybody!
I have a problem with a Call Pilot e-mail server and a work-around:
I am able to connect to Call Pilot as an Outlook/OE client but unable to run any software supplied with the Call Pilot unified messaging, i.e., I cannot access or change any IMAP/MAPI server settings.
I have...
Working on an older system. Shutdown for move. Probably 1.0 SW. It's the older software with 1. General, 2. etc. Components are MICS, Flashtalk, 2 7310, 1 7324. Line 3 doesn't show up on the main unit (7324) which has ring and appear for all 3 lines. I can get lines 001 and 002 on this set...
Just shut down the KSU remove the old card...insert the new card and wait...once in a whaile you may have to re-programme...but generally no issues..can take 15 min to 1 hour
Nortel 0x32 with 12x0
Call pilot 150 with basci Call center software
Sometimes callers looking for specific extension get AA "you have reached an invalid extension"
repeat the extension dial and you get through...n the person at the extension was not on the phone when the call does come...
This is Cinphony from Cintech. They used to be the exclusive ACD for Nortel.
I am having problems with 10 agents..dropping calls ans system crashing
In the Choice Of Application menu, I have found
NrstrVM voice channel settings (they look OK - MIN4, MAX8)
ACD VOICE voice channel settings...
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