I am new to Cinphony.
I have an old MICS, with 20 lines and 48 exts.
I have an application module with a ACD with 16 ports
The system is crashing or the calls are not getting through,
Average call volume in/out is 1200 calls per day.
Is this the end od this units life at this volume
Can a Call Pilot 150 with 20 seats take it's place.
Any other suggestios?
I have an old MICS, with 20 lines and 48 exts.
I have an application module with a ACD with 16 ports
The system is crashing or the calls are not getting through,
Average call volume in/out is 1200 calls per day.
Is this the end od this units life at this volume
Can a Call Pilot 150 with 20 seats take it's place.
Any other suggestios?