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Thanks for the advice guys. I will look at going down the IP route if I can. Happy xmas to you all

The line will be their main number. It is a small place run as a charity for children so they only have the 1 line for now.

Hi I will be installing a BCM next month. The system will have only 1 analogue C.O. line connected to it. Is there some way I can dial into the system and administer it remotely?

Hi MJWALD Sorry but this didn't work. I reset the phone and it reloaded the firmware. Do you have any other ideas? Thanks

When I press the Directories button on my 7945 phone i cannot see the Local Directory, Local Speed Dial or Personal Speed Dial Option. Have looked on the internet for an answer but am struggling to find one. Any help would be appreciated. System is a Cisco CME v8.5

Hello N1T15H Thanks for the reply. I'm not too sure what you mean by Directory Line and exactly where to put the command. Do you have an example of one you may have done in the past?

I have a Cisco CME v8.6. At the moment when anyone dials out the number that is seen is the main switchboard number. We would like to change this so as it shows the individuals DDI numbers. I have looked round the internet but can't seem to find a way of doing this. I have checked with the...

CME with 2x BRI interfaces (4 channels). How do I get the system to use all 4 channels for outgoing calls. At the moment I only have 2 channels for outgoing calls.

Hi Thanks for your help guys. It has been a strange one as it was all set correctly before. I ended up restoring it with a backup dbase and now it is all working. I'm still not sure why I was unable to place the trunks in a pool. Maybe the database got corrupted.

Hi firebirdscrambler thanks for the advice. Apologies, I forgot to mention the system I am working on is in Spain. Here they use 0 for accessing an outside line. The routing looks ok to me with 0 being set ot route to Pool BlocA. My problem is that I don't sem to have an option to change which...

I have a BCM400 v 4.0.2.03 When I press 0 for a line it tells me there are no free lines available. All my extns are set to use Line PoolA I am unable to assign the ISDN30 trunks to a pool. On Business Element Manager if I go to Telephony/Lines/Active Physical Lines under Paramater and then...

Hello trvlr1 Thanks for replying to my question. I am working on Call Manager Express and I can't find the command for Translation Pattern Configuration. Are you describing how to configure on a CUCM?

Hi I am trying to to do the following on a Cisco CME When an extension dials 384427 i need to to get the CME to dial a specific international number. I have looked at digital translation but being new to this system i am finding it all a bit confusing. Can someone please help with how I can set...

Many Thanks that did the trick

I have a BCM 200 v4. On the I2004 phones it shows the name of a company which is incorrect and I would like to change. I am using BCM Element Manager v61.0.1 and have trawled through all the menus but can't see where to change it. I'm sure it will be a very simple thing to do but either Nortel...

Allow Redirect is selected but still not working I'm afraid. It's confusing as it work if another extn calls but not if they are called on a DID.

I have a BCM v4.0. I have set a call forward on answer by going to Sets/Active Sets/ Line Access for DN 830. When I call 830 from another internal extn the forward works ok. However if I call the DID number it doesnt seem to work. I have monitored the call in BCM Monitor and it seems to make the...

Hi oldest geek. Did you get time to try this in the lab? I couldn't find it in the Admin guide.

Hi guys thanks for your input on this it is appreciated. I just wanted to clarify a couple of things as it seems i may not have been too clear in my original description of the issue. 1. The System is a BCM400 v4 2. The BCM and the user are both in Italy. I am in the UK. 3. I have an IP phone...

Thanks Curlycord. Do you know if there is someway of doing it from a phone onsite but without me having to control it from the GUI? Cheers