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Thanks tlpeter for your help and arrogance. The solution just does not seem intuitive to me and it did not occur to me to do such a thing to get what I needed done, so I asked for help from folks who know this system much better than I admittedly do. I agree that it IS a mistake Avaya made and...

Lucky us for having such an omnipotent leader who allows us to buy their wonderful system! Thankfully I have folks like you all to get me though these bizarre things (Really, how hard would it be to fix?? COME ON AVAYA!!). Mike

Wow, that easy. Thanks Telecomboy for the solution. Star given. It's baffling that it does this. Thanks again, I really appreciate it! Mike

This is really stupidly easy, or that's what I thought. Since upgrading to an IP500 V2 (v 6.0(14) on the controller) I cannot get the thing to work. This worked perfectly on the IP406 I had before. When somebody hits # followed by the extension it always goes directly to the dialer's VM, NOT...

Nothing. Wow. Thanks in advance if anybody has something!

I'm getting a new error in Sharepoint Central Administration. I go to my ShareServices administration and click on Search Settings where I get An item with the same key has already been added. For humor's sake I re-ran the SharePoint Products and Technologies Configuration Wizard. I also...

Thanks to unclerico, I have successfully blocked port 25 on all but the Exchange Server. Thanks so much!

Excellent unclerico. Thanks. Sounds like a great idea. I wonder if the partners will allow such tightening of the strings now that a bot has wreaked some havoc on our network :) Mike

Thanks for the reply unclerico. I appreciate it and am finally just getting back to this after a serious battle with the Rustock virus. access-list inside permit ip x.x.100.0 255.255.255.0 any >> Subnet permit access-list inside permit ip x.x.0.0 255.255.255.0 x.x.100.0 255.255.255.0 >>...

Can anybody tell my why my firewall allowed a computer behind it to spam the $%*@ out of the world when it got infected with the Rustock bot? The configuration is below and I believe that I set it up only to allow the exchange server to utilize port 25. The pertinent configuration info is...

Thanks fireeater. That's where I thought it was, but I was under the impression that it had to be changed in multiple locations. Thanks again! Mike

So it has to be done from the phone? No way to do it in the Elements Manager or web tools?

Okay, where do you change the 982 feature code?

make sure you change the operator in the table and the feature 982 settings Thanks you for your addistions stsguy! I'll give this a crack shortly... Thanks again everybody, it is appreciated! Mike

Makes sense. Then would you overflow it to the general delivery mailbox number?

Hey all, I am trying to figure out how to route operator calls (if a caller hits 0 during the auto-attendant message) to route to a group of phones (would this be a ring group or hunt group?) then go to the general delivery mailbox. Right now, it is setup to ring a single extension if somebody...

Interesting. I will give it a shot. Thanks for the direction! Mike

It's not a phone, just a conference meet me code that anybody can use to ad hoc conference. Would this still work or is there another option to prevent calls from getting stuck for long periods of time? Thanks! Mike

I'm pushing for a new system for the company... maybe next fiscal year :) Thanks for the info! I appreciate it!

It's a 403 running 2.1(15). I've never heard of SSA...