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Here is what we have found. We have a line that is not in the skillset. When we call it we are able to access the mailboxes and check messages. Perhaps it does not work with the main line on the skillset. So we are going to just use the line that we can access mailboxes remotely. Thanks

I forgot to mention that we have skillsets setup and reporting as well. Thanks

Thanks for the reply pccal. I checked and Touchtone gate is not enabled. I'm not sure what it could be. Thanks

We have a Call Pilot 150 with 3.1 sw. When calling our main number after hours, the AA answers and starts playing the greeting. Normally we can press ** and then our mailbox number (which is the same as our extensions) and our password and we can check our messages. Now for some reason the AA...

I found that the MICS is DR 4.1. I think I will go with the flash. Why reprogram the system when it is working. Please correct me if I am wrong, on the flash the software card is at the top and goes into the right side. There is a "module" the goes into the front of the flash if I remember...

Customer has a MICS. I'm not sure of the version but I think they are at 3, 4 if they are lucky. They have a flash 2.0.10 that has died. It goes to inactive feature until power cycled then it works for a few minutes then same problem. I have tried switching power supplies but it did not fix...

Thanks LkEErie. I will give them a call

Customer is looking for an Executone Equity II model 2522502 telephone. I have looked online but have not come up with anything. Anyone know of where I can find one? If not is there something compatible with speakerphone? Thanks

thanks everyone i will contact him and see if we can get it set thanks

thank you norstarboy so this software version only allows CID to display on one set. could you tell me how to set that up on only one set. at our office we have software version 7 so the settings seem to be a little different thanks

Hello everyone Can software WI 6.06 display Caller ID info on multiple sets or just one set? I am trying to help someone program Caller ID on their system. This is what he e-mailed me that was on the software card. He said that the trunk card is a CID card. AO884001 2002/09/27...

i will have him also look at the card, another guy at work ordered it and gave it to another guy to install it. could have sent the wrong card

The phone has both lines set to appear and ring. I will have him go through the line programing and see if we can find something on the CLID. Thanks again

Hello everyone. I am trying to help someone over the phone to program caller id on there CICS system. I am not sure what software version they have. They have 2 lines in line pool A. The set they wish to have CID displayed on has line 1 and 2 set to appear and ring and line pool A is set as...

thanks itsp, i will give xcopy a try

Hello all we have a 2K server with shared folders on it. Users have mapped drives to these folders to store there documents. If I COPY these folders from 2K server to 2K3 server, the users no longer have full control. I have also pointed the users mapped drive to the folder on the 2K3 server...

Thanks Rik I will give it a try. I read the manual but I didn't quite understand the scheduling.

I could use some help on night ring schedule. Night ring is setup to ring all 6 lines on all stations. I used ring group 001. Night service is on and set to automatic. Customer wants automatic night ring start at 4:30pm on Mon - Friday. Customer wants night ring off at 8:00am Mon - Friday...

thanks road. i didn't know if there was a time limit on the adprep or forestprep.

After I forestprep and adprep the 2000 server, how long should/can I wait before dcpromoing the 2003? Can I wait a week, or should it be done within a day or two? Thanks