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I've got a Norstar and I've got this extension who seems to have 2 DIDs attached. However I go into Line Access for that set and there isn't any lines attached? The DIDs ring on the same button as the prime extension. How can I trace how these lines might be attached to the extension? I need to...

I'm getting conflicting information from vendors. I want fax to email for a BCM 450. 1 is telling me that all I need is to buy 4 ports of "fax messaging" and then by some sort of loophole I will be able to use fax to email for all of my users. The other is telling me I need to buy a "fax...

Thanks for the tip I'll give that a try. BTW I have MCIS v4.0.

I've got a Norstar and both M7310 and T7316 phones. I've noticed that if I plug in a M7310 into a line that had a T7316 previously, it does not work. I can't figure out where in the system programming options I would be able to change the type of phone on a certain line? Any help would be...

I have a voice mail box in which I don't want to allow people to leave messages, only hear the greeting. How do I do this? Norstar with NVM. Thanks!

Thanks YnotPhone!

i found that the main number is linked to a line number, of which the prime DN is assigned to 1 phone that is rings on. i have no idea how it rings on the 2nd phone?

we have our main telephone line ringing on 2 extensions. i checked and it rings on the persons actual extension button itself, not on it's own button. i need to add 2 more extensions but i'm not sure how. at first i thought that there must be a hunt group but i've found no hunt group with the 2...

OK great. Thanks!

I was looking inside my Norstar MOX16 station modules and I noticed that some of them had a red light inside and others had a green light. What is the menaing of red or green? Thanks!

thanks for all the replies. i'm thinking that the nortel BCM is a good option, but i'm open to other non-nortel solutions as well. i'm going to talk to a few vendors, but just wanted to get some advice here first. thanks again!

Thanks Curly, just to be clear: F983/Login/44 and do a back up - This backs up switch config? F983/Login/22 to do a restore - This backs up VM config?

Thanks Curly. Voicemail: NVM 4.0.04A

Thanks for the advice so far. My Norstar software version is MCIS 4.0, I'm not sure what the model is as I don't know where to find that info?

My company is considering upgrading or replacing our Norstar phone system. The #1 reason is that it's old and doesn't have some of the features we will need. I'm not an expert but I do have some experince working on a Meridian Option 61. Requirements: 1. We need to be able to backup voice...

yes but wouldn't chnage ALL mailboxes? i only want a few to not expire.

I would like to set a few mailbox passwords NOT to expire. I'm not sure if this is possible, I know you can do a global change for all mailboxes but I don't want to do that. CallPilot v2.01

i agree Johnthephoneguy, i'm just going to tell the person it's not possible. stupid requests.... thanks all for the help regardless.

using a 61c with 2000 series phones.

Is there a meridian phone or adapter out there that would allow multiple handsets to be used on a single phone? Some people want to use the conference fetaure but not with hands-free, they want each person to have there own handset so others in the room can't hear the conversation. Is this...