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Hi guys, Has anyone worked with VPN tunnel for 9630 Avaya phone but with Draytek Router? I've already configure VPN as IPsec Tunnel with Preshared key, it seems like it founds the gateway and start with key interchange but after 15 seconds I receive IKE PHASE 1 no response. Do you know if...

Hi Everyone, I have now avaya web comunicator working with my ip office, I am loging in with my google account, everything seems to be okay, but I see all my google contacts offline, example, contact1@googledomain.com, contact1@iplocaldomain is online, I can call him and chat with him, I have...

Thanks teletechman, alloww direct media path is already disabled on all telephones since at the begining we had the problem on all telephones in the pbx, I diasabled this option and it worked on the local lan, but on the phones that are registered in the remote site doesn't work, that is what...

Hi Everyone, I have an issue with ip office remote extensions, I have Ip office 500 installed in an office, the have 2 remote offices, the customer configured vpn between the two remote offices and the main office, I put two extension on every remote site, the customer gave me the IP address...

Hi Weti, Thanks for you reply, I throught that it was the option, but it doesn't work, in the user guide it says that is only for log what account code is used with the call. But it doesn't work that way, is there any trick for this?

Hi everyone, I have onexportal running along with my op office installation, everything is running ok, I make calls using onexportal application until I try to make an aoutside call, if the user is restricted by force authtorization code, the phone stays waiting for the call and I can not dial...

Hi Okkie26, I've just changed thos values of XMPP and the host name to the IP of UCM as you said and it worked, the softconsole is now conected to IM/Presence server, thanks a lot for your help, Now I gotta go for Web Comunicator haha lets see how it goes Thanks again,

It's by extension, password and IP Office Address.

Thanks Okkie26, As far as I know there is no option on SoftConsole to specifie the onexportal addres, only option to activate IM Messaging on Tools-Preferences-Instant Messaging, I do that bus it still stays on status disconected.

Hi everyone, I have installed IP Office 10.1 500 V2 with uc module, onexportal and voicemail pro are running ok, I've installed SoftConsole and running OK, already activated Enable Instant Messaging on preferences but I get always Conected|IM Error. On onexportal it says that IM/Presence server...

Thanks Everyone, I guess it worked 'cause your advises, I reinstalled vmpro and chose custom and then added Web Campaing as well, then on onexportal Went to configuration, prividers, default vmprovider and added the ip address of the voicemail server, restarted the service and it worked...

Hi Everyone, I'm having the following issue with onexportal, I have Voicemail pro and Avaya Onex portal installed on the same server, both on 9.1.6 as well as the IP office, Voicemail Pro runs ok and so the onexportal, the only issue is that I can only listen to the voicemail messages on the...

Hi Everyone, I'm trying to generate some licence for IPO R10, I have my License Activation Code (LAC) and got the host ID in Manager from a Backup in the License Field, I log in to plds.avaya.com and click on activate, everything seems ok, but when I enter the host id whith dashes and click...

hahahaha, okay I will, maybe you are right, I'd better go for VPN conexion. Thankyou guys!

Hi everyone, I have an Avaya IP Office 9.0.3 and drytech as my router/firewall I want to start using remote SIP extensions, I've opened the 5060 port on TCP/UDP and made the necessary changes at the IP Office in Network Topology, the extension get registered, and the incoming and outgoing calls...

Good morning all, I have the following issue, my IP Office has SIP trunks and I have SIP Phones Lynksys, I have my embedded voicemail and automated attendant, but when I dial to the AA, it answers and asks for the extension, but when I dial the extension it says that doesn't recognize the...

Thanks everyone for your help, I only uploaded the img file without the diag file, so I guess just made the half of the procedure haha. Thanks all for your help, you guys have a good weekend!

thanks nnaarrnn, but how should I do the BIN file?, if I try to get the BIN file, I receive an error that says Incorrect image file. I've chosen the image file without the "s" and it seems like is running ok.

Hi Everyone, I want ro upgrade my 3500 switch, I've downloaded my new firmware but have the following three files: 3500_10015_diag.bin 3500_522002.img 3500_522003s.img I have my TFTP server configured, and the CLI procedure to get the new files on the switch, but I don't know wich file to...

Hi everyone, I have a PBX Avaya IP Office V2 8.1(43), when I tried to record the greeting for the AA, it say record after the tone then press two, but the call hang out right away, I can not record any greeting for the AA, on system status I see an service alarm that says that I have the...