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  1. phonemouse

    Restrict one ext. from dialing another ext.

    I have 2 Option 81's tied together via tie, so you can 4 digit dial between the switches. They want to restict one extention from being able to dial just one other extention (but allowing it to dial the other 4000 extentions). Everybody I've asked says it can't be done. Any ideas?
  2. phonemouse

    MTE login

    Thanks! I'll try it tomorrow.
  3. phonemouse

    2nd route for incoming traffic

    In your route data block, you can program multiple RLI's. So if your T-1 is RLI 1, and it goes down, and your POTS lines are built as RLI 2, when RLI 1 goes down the CO should see the T-1 go down and "roll" all your calls to RLI 2. But all of this will have to be co-ordinated with them...
  4. phonemouse

    MTE login

    We've taken over an account that already had MTE installed, and now the customer wants to make changes to the agents. When I use the default login 9999, and password 9999, and then choose 13 (this is Rls 9) to be an administrator, it ask me for a password, which I don't know. Is there a default...
  5. phonemouse

    Blocking CLID on Opt. 11

    Opt. 11 just upgraded to 25.40, and now it's showing CLID. Customer DOES NOT want incoming CLID (I don't believe it either)! There's one PRI, only. How do I block incoming CLID on this PRI?
  6. phonemouse

    how to setup an 1800 # to point to a pillot number

    If they are 500 sets program in LD 10, digitals in LD 11. The most important thing is in cls put hta, and for hunt put the next phone you want it to go to. That way if the first phone is busy it will hunt to the second phone in the hunt group, and if that one is busy, it will go to the third...
  7. phonemouse

    Help with changing names please

    Feature 981, if I'm not mistaken, changes it in the mail. If you look in sets, there should be a name associated with that phone, or port, and you'll change it there.
  8. phonemouse

    2616 CT cordless

    There is a set that uses a cordless handset, and has all of the functions of the 2616. The range is fairly good, and can be extended GREATLY through the use of remotely located antennas/receivers, enough to cover a 15 story hotel with two seperate wings. The keys can be progammed just like a...
  9. phonemouse

    Meridian Compact Plus DID Set Up

    Sounds to me like you have a Norstar Compact ICS. If so, you need to assign each particular line to a specific phone, this is normally done on a M7310, or M7324 set, logging in with F**CONFIG, pswd CONFIG, and going to lines and sets. It sounds as if all lines are going into a pool (probably...
  10. phonemouse

    Norstar MOD ICS 8x24

    Paging controls are on pairs 20, 21 and 22 (the one with station 201, 202, etc). Normally the amplifiers have an RCA type connector, and you can either bean a piece of jumper, or go to Radio Shack and purchase on with the screw on terminals. If your lucky, some amps. have screw on terminals on...
  11. phonemouse

    M3903 phone stuck in weird mode on Meridian 1 11c

    Also check out the TAC alert in this forum for release 25.40 and 3900 phones, involving forwarding activation/deactivation, and loss of call registers.
  12. phonemouse

    I need another ANI number to ID telephone numbers

    This is purely dependent on your LEC, or dial tone provider, they're the ones who set the ANI number for your particular area. Be real nice to one of the Bell phone guys (or whomever gives the dial tone), buy him (or her) a cup of coffee, and sweet talk them out of the number. Good Luck.
  13. phonemouse

    MerMail losing parts of messages

    Try setting the time allowed on each mail box to, say 3 minutes storage (depends on your company), also set your storage time (messages retained) for no more than 7 days.

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