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i an assuming when you hear vmail answer you are pressing ** first then entering mbox/pswd more info would be helpful

check two things first f983 go into lines check ans yes and rings set to 5 second check feature 982 pswd (operator) check ans lines to be yes

if you are refering to startalk/norstar try pressing feature 983 should prompt you for password based off of how many digits your exts are ex.. for 2 digits use 120000 or 3 digits 1020000, if this works press aa then you should see grtr table lines use greeting to record greeting prompts use...

i have had a similiar problem where a column not a shelf all 500 sets would not ring... found that we needed to apply an extra ground to the system.

check polarity,,ie tip and ring ...program maint set with cls mta log in with spree code followed by 91 enter ld 36 and see if you can draw dial tone if not go to d-mark with butt set and trip dial tone by grounding tip side if no dt report to dial tone provider if dial tone at d-mark check...

your pcmcia card is too large. ( and how often have you heard that) for release 21 - 25.30 use a 48 megabit pcmcia card for release 25.40 and above you must use a 64 megabit to 96 megabit pcmcia card. Also you should use load 143 to perform an archive.

You need ACD c2 package in the pbx. This allows you to use the timed over flow package or over flow by number of calls. You can only overflow to another acd que.

You need to instal a patch in your system. The patch number is MPLR07613. This patchsets the parity on a non SCH tty port.