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I went out to an existing TVS50 location that wanted me to update their holiday schedule for the upcomming year. I used TVS Assistant version 1.2 to access the voicemail. I went to holiday schedule and noticed their existing schedule. I changed the dates and applied it. It gave me an error...

It only lets me set up the mailbox as information. the field reps have a phone so i will create a mb for that ext. and they can record it there.

fixed it.

I have been trying to set up mailboxes. and all of a sudden calls are going to peoples mailboxes after 1 ring. I dont work on nortel and am stuck they ring until answered during the day and the night mode seems to be working fine.

I have a callpilot 150 and need to create a mailbox so field reps can leave notes. It would be nice to get a message waiting light on the receptionist phone to notify of any messages. I try to ceate a mailbox but it only sets up as information and after the greeting it hangs up. the record...

nope. after testing the mb exits after the greeting. It does not let me leave a message. and I still dont know how long the record time is or how to change it.

I think I did it. I just created a mailbox. Then I called the voice mail and entered the mb and password and it seem to work fine.

I need to create a phantom mailbox on a compact ics 7.0 with a smdr6 voice mail. It needs to have a record time of at least 5 minutes. They will be leaving long messages in this mailbox.

thanks I got it to work by changing do not disturb on busy to Y. calls seemed to transfer fine when I got on site unless the extension was on the phone. so I made the change and it seems to be working fine. Thanks.

I have a compact ics 7.0 with a smdr6 voicemail. calls are ringing back to the transfering extention instead of going to the vm box of the extension that the call was transfered to. How do I get the call to go to voice mail after 4 rings?

thank you. *14 worked. Many more questions to come.

nope. I am a toshiba installer and do not have experience with legend systems. I got thrown into this one. I am able to call the pri number that i assigned to the port and have my test set ring. I can answer it and talk just fine. I can intercom the three digit extension just fine as well...

I HAVE A MERLIN LEGEND 7.0 V10.0. I HAVE A 012 CARD AND THE FIRST TWO PORTS WORK FINE AND HAVE TWO FAXES HOOKED TO THEM USING A PRI. THE OTHER PORTS EXCEPT FOR THE LAST ONE I CAN NOT GET DIALTONE WHEN I ASSIGN IT AN EXTENSION. I GET "TALK BACK", I BELIEVE IT IS CALLED WHEN YOU CAN HEAR...

THANKS FOR THE INFO. I DONT KNOW IF I DID IT RIGHT. IN THE LEAST CALL ROUTE I ENTERED THIS... MAIN ROUTE TIME OUT (SEC)AT 7 SEC. PRIORITY AT 5 SHORT CODE AS 9 TELEPHONE NUMBER AS N FEATURE AS DIAL LINE GROUP ID AS 0 (WHICH IS MY PRI) ALTERNATE ROUTE 1 TIME OUT (SEC) AT 30 PRIORITY AT 5...

I HAVE A PRI AND 4 ANALOG LINES IN THE BACK OF MY 406. I WANT THE ANALOG LINES TO ACT AS A BACK UP WHEN THE PRI FAILS. I HAVE HEARD I NEED TO CHANGE THE OUTGOING GROUP ID AND CREATE A LEAST COST ROUTE. THIS IS WHAT'S CONFUSING ME. CAN SOMEONE WALK ME THROUGH THE STEPS AND OR SHORTCODES.

thanks. all i had to do was set a time profile for the hunt group under manager for 8-5 mon.-fri. now after hours and the weekends the vm picks up immediately.

thanks jesterock but can you go into detail on how to do this. sorry i dont understand.

Thanks. I went into the control panel and started vmpro from there and it works fine now.

I HAVE AN IP406 DS 3.0(59) WITH A VMPRO CLIENT INTUITY 3.0(17). I JUST UPGRADED TO THIS AND NOW THE VM IS NOT ANSWERING. WHEN VM COLLECT IS PRESSED THE DISPLAY SAYS DISCONNECTED. WHEN *17 IS USED THE DISPLAY SAYS NUMBER BUSY. ARE THESE TWO VERSIONS COMPATABLE. I VERIFIED ADDRESSES AND THEY...

I HAVE A VM PRO CLIENT INTUITY V 3.0. I WANT MY AFTER HOURS AA TO ANSWER AS QUICKLY AS POSSIBLE WHERE DO I SELECT HOW MANY RINGS BEFORE THE NIGHT GREETING PICKS UP THE CALL.