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  • Users: gilsr
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  1. gilsr

    bcm 400

    thanks for the info..
  2. gilsr

    bcm 400

    I will be upgrading from a mics 7.0 to a BCM 400, main locations wil still be using T7316E telephons, offsite locations will be using 6 VOIP phones any issues that I should be aware of any help out there.
  3. gilsr

    Need to locate a NEC reseller in Southern Calif..

    Need another place to buy nec phones from
  4. gilsr

    White Noise.. Mics

    Thanks just making sure.
  5. gilsr

    White Noise.. Mics

    My customer just upgraded to new Verizon Flex Grow Services, there is a channel bank providing dial tone, my question is when a incoming call comes in and my customer performs f71 to transfer the caller to another location, the called party is complaining about white noise,it is not the...
  6. gilsr

    NAM Toll Fraud- MICS 5.0/NAM 4.0/PRI

    How about changing the class of service to disallow outbound transfer.
  7. gilsr

    bcm 50

    Live transfer.
  8. gilsr

    bcm 50

    Yes I do.
  9. gilsr

    bcm 50

    my customer has a partial T1 connected to this, they have 8 voip lines on this system, they are trying to do a outbound transfer to a cell phone from any phone, f71 does not work, please help
  10. gilsr

    MOH not working. Suggestions?

    Set the background music feature to on and then place your tone on the MOH pair, see if you hear your tone.
  11. gilsr

    Norstar/companion UTAM codes

    Thanks for the help..
  12. gilsr

    Norstar/companion UTAM codes

    How do I obtain the companion I.D. where is it located.
  13. gilsr

    Norstar/companion UTAM codes

    I have a customer with the companion wireless system, it lost power for about 14 hours, when the Norstar 4.0 system came back up, the companion did not, customer stated that the main attendant console read, UTAM needed or required, I need to know what that means, how do I obtain them, and how to...
  14. gilsr

    Phone set picking up first available extension

    I would suggest taking the system out of auto set relocation, reassigning port numbers really screws up the numbering sequence on the block.
  15. gilsr

    Norstar 8x24 with a Applications Module

    No Pri on this one also no DID'S strictly pots lines, this is a old copper 8x24 with apps module, I believe it is 4.0, what I can see is if I make the lines ring on the tenant phones the voice mail box to the extension answers correctly, when I removed the ringing the main attendant greeting...
  16. gilsr

    Norstar 8x24 with a Applications Module

    This customer answers for everyone in the building Icall this application tenant service, during the day the receptionist answers all calls and then transfers them to the correct party, at night she just touches the night service key and everything works just fine, I have been told by this...
  17. gilsr

    BCM 50 won't disconnect,also static.

    I have a BCM 50 that just replaced a MICS 0x32 it is using the T7316E telephones, The BCM is installed at MPOE and is powering 13 phones that are approximately 150 feet away, it is also powering and additional 10 phones at another location which the cable runs are approximately 800 to 1000 feet...

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