Search results for query: *

For the ASA during the day simply turn on queueing in the hunt group. Record a queueing meassage and you have that one licked, except for tweeking some of the timing for them and possibliy putting a queue alert button on the phones. Night mode can be to just give them a button that places the...

I have added the Prefix 9 in the line form for dialing out of call logs. Now how do I add the 1 in front of a long distance number? It would be great if you could edit the number before pressing the Call button in the log. 8.0(44) with 9508 phones. Mark G Avaya SMEC - ACSS

Tech Tip 244 relesed with R8.0(44) of Manager explains the issue. It is when you use 8.0(43) to do config changes on any older release. Mark G Avaya SMEC - ACSS

I haven't heard of anything on 3.4(22) If your core 406 is at 3.2(69) any digital expansion IP400's should be at 5.2(69). Mark G Avaya SMEC - ACSS

500v1 or v2? If it's a v2, go to embedded file management and upload the system files. The 9508's are more than likely looking to the card for their bin and it didn't upload during the upgrade. Mark G Avaya SMEC - ACSS

This is more than likely a PRI provider issues where they aren't sending "Alerting" on a trunk to trunk call. They should be able to tell you if they are getting D Channel "Alerting" from the IPO and what they are trying to do with it. Avaya SMEC - ACSS

Avaya News Flash dated 7/28. Maint release should be out in a week or 2. Ship and fix, now that's the answer! "Now Shipping! 1400 Series Phone Adjunct The button module adjunct for the 1400 Series Digital phones (DBM24 Material Code 700469968) is now shipping. Please note that for IP Office the...

If this is and external Phone 16 or 30 module I would swap the power supply with a known good one to eliminate a noisy power supply. If they are internal Phone 2 or 8's in a 500 chassis it could still be a power supply issue but that would mean swapping the chassis to troubleshoot that issue...

Wow, Zeacom! That's a flash from the past. We still have one of their pager terminals in production (yes we still have customers that carry pagers). Avaya SMEC - ACSS

Thanks Westi, I'm new to the forum but have 12 years in on the IPO. Seen a lot of good and bad. Avaya SMEC - ACSS

At this time there is no official support for OCS integrating with IP Office. It also is not on the roadmap for R7, at this time. That is not to say that you can't attempt SIP integration but you won't get any help from Avaya. Avaya SMEC - ACSS

Just had this same issue on Saturday. If the Windows firewall (on a server) has ever been turned on ICS (internet connection sharing) also starts as a service. If you are not using Windows firewall, go into services, stop ICS and disable it. Reboot the server and you should be good to go. Mark...

Correction, PC running Manager. Avaya SMEC - ACSS

Under System>System Tab change the Time Offset to -7. You are pulling your time from a PC running monitor that is in a different time zone. Regards Mark Avaya SMEC - ACSS