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It cant be termination as it has been working on SCSI ID 3 for 6 or 7 weeks and to the best of my knowledge there have been no hardware changes. I suspect we have a fault drive.

OK - here is what I tried to prove disprove hardware. I tried to use windows back up to do a test back up but it said it couldnt find any suitable media. I decided to reboot server and try again but on the reboot, the server stopped at the part where it initialises the SCSI devices and in...

Oh dear! Is there any chance this could be related to all the previous problems I had (remember all the times I had to to the cstop - delete all files beginning with R and temp files). 6 or 7 weeks ago this routine had to be done 3 or 4 times a day then it just settled down. Is there even the...

Apologies for the dodgy spelling by the way. I just tried new tapes which show up as blank media but as soon as I start the back up I get the same problem. The back fails with unrecognizable media error immediately.

Hi I have arcserve 11.1 build 3102 running on a windows 2003 server and using an HP Ultrium drive. The backups have worked perfectly for around 7 weeks now but this week I have had all sorts of problems. 1. Drive goes off line its took 2 reboots and a restart of engines to bring back on line...

ahhh I see what you mean now. Not to worry. They have agreed to take the later version back and send us with the older version. One this for sure - I will know all the fixes when it finally arrives :) Many thanks

in this case it is not backward compatible. You would think that a sales person would know this of course

finally sussed it with the help of CA. We have arcserve 11.1 but the agent is 11.5 and they are not compatible. Pity they didnt mention this when it was purchased.

OK tried that but now I get 3404 errors when trying to back up the databases. Thanks for your patience

The accounts I am using can access the databases from enterprise manager OK. The accounts have dbo permissions.

Guys I am at my wits end with this problem. We have Arcserve 11.1 and SQL agent latest version installed on a seperate SQL server but try as I might, I cannot get a back up from it. There are two instances of SQL on the server and one backs up perfectly but the other does not. I have tried...

I have a similar problem to this but when I run RUS nothing happens. Any ideas?

We are using Exchange 2003 with around 200 users on the domain over 3 buildings. There are 3 servers for DC and three exchange ones. I created an account 10 days ago who appears in some users GAL's but not in others. In the ones that cannot see the user - if you go into out look addresses and...

Work a treat guys :) I did a tes back up and it worked but the RPC service stopped right after the back up LOL. Here is hoping that this isnt a daily occurence

Here is an error I get when I try to edit the back up job for exchange. A window pops up when I click on brick level. It states Server Name: Back up agent Error -- (17) Exceeded Maximum number of users for this version of back up agent. Am I right in saying that the agent has a limit to how...

Does anyone know what this error means? Failed to connect agent. (AGENT=\\AXXXXMSEXCH03\dbaxchg2, EC=Windows Error 17: The system cannot move the file to a different disk drive. It appears in the log file from Arcserve 11.1 and exchange 2003

Good news! Finally after apply fix after fix the back ups and logs are now working (touch wood) 100%. Many thanks to the guys who assisted with offers of help and for their patience. This has to be one of the best if not THE best forum available. cheers guys

Yes I had to reboot the server to resolve that issue but why are there so many issues. Why cant I rename the log folder? Why do the back ups work for 2 or 3 tests runs then the next time you go in the application hangs? its one thing after another. We have version 9 running on another server...

After trying the above - the database service wont start or stop and is in the process of starting, showing as grey in the GUI. Has there ever been a bigger pile of mince than this?

done that but even from a DOS prompt I get access denied