Hi
I have arcserve 11.1 build 3102 running on a windows 2003 server and using an HP Ultrium drive.
The backups have worked perfectly for around 7 weeks now but this week I have had all sorts of problems.
1. Drive goes off line its took 2 reboots and a restart of engines to bring back on line
2. All tapes are detected as unreadable media. If I format the tape it shows as blank but the back up fails saying unreadable or unrecognisable media
3. Again I put another tape in and the same thing happens.
I have tried cleaning the drive but the tape is spat out after 1 minute. Is this normal. On other systems, cleaning the tape takes 4 or 5 minutes?
TIA
Steve
I have arcserve 11.1 build 3102 running on a windows 2003 server and using an HP Ultrium drive.
The backups have worked perfectly for around 7 weeks now but this week I have had all sorts of problems.
1. Drive goes off line its took 2 reboots and a restart of engines to bring back on line
2. All tapes are detected as unreadable media. If I format the tape it shows as blank but the back up fails saying unreadable or unrecognisable media
3. Again I put another tape in and the same thing happens.
I have tried cleaning the drive but the tape is spat out after 1 minute. Is this normal. On other systems, cleaning the tape takes 4 or 5 minutes?
TIA
Steve