Going to install ACS R6 with Partner Messaging R6
Currently, calls come into a Partner plus and Mail VS answers immediately. Press 0 goes to ext 10 which has a ringing bell, they hear the bell and grab the line on hold. If they dont get it, they can leave a message in ext 10.
I want to try...
Is this possible? Customer states that he used to be able to be on a call, press "link", that gives him another dial tone on the same line. He can dial another number and press "link" when connected. At this point it is a 3 way call. Here on is flaky.
He says that he used to be able to...
Legend R6. 14 POTS lines. 8 DID (copper) trunks.
Site complains that the caller and recipient of the transfer get a loud "squeel" after the trunk to trunk transfer is completed. TESTED all pots trunks, with no problems.
Problem occurs whencall comes in on ANY DID trunk and you transfer off...
High profile customer wants to block 3 lines of an ACS from sending CID info. Aparently Illinois says it is against the law to block it, so they wont do a blanket block. Right now the users are using a button programmed with *67 then dialing the number.
My thought: Could I put an autodialer...
OK. I have a system ACS R6 with PartnerMail VS R5 in a 2 slot carrier. There is only 1 phone in the business with 3 lines.
They come in every once in a while and the system is locked up. They cant grab a line to dial out, cant get into voice mail. They have gotten very good at doing a...
If I remember correctly, the Partner T1 card has no lights if it has signal from the LEC. If ther is traffic it has an amber light and if no signal it would be red.
OK, here is the scenario. A site had a T1 card and 2 308's with partner messaging. They were experiencing problems when people would call in (all lines are T1) they wouldnt get connected. Faxing out was the same problem. Corporate sent out a pcmcia card that flashed the R6 software to...
Talk to the teir 3 avaya guys. There is a fix for this. Its not the processor (kind of) There is a flash upgrade for the R6, that fixes that problem. UNfortunately, Avaya is nt broadcasting it. It is supposed to fix remote admin connection problems as well as line problems. It also will...
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