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  • Users: Foxtele
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  1. Foxtele

    Trunk to trunk transfer problems.

    No, All pots lines are fine if I do the transfer with both POTS. The squeel is only when a DID is involved.
  2. Foxtele

    Calling group with mailbox?

    If I do that and I have line 5 ringing on the sets I need, can I assume that I can only have 1 line ring the pseudo group at a time?
  3. Foxtele

    ACS Remote Call Forwarding problem

    If you reset the system the forwarding on the ext will be shut off. You would have to redo the forward.
  4. Foxtele

    Calling group with mailbox?

    Going to install ACS R6 with Partner Messaging R6 Currently, calls come into a Partner plus and Mail VS answers immediately. Press 0 goes to ext 10 which has a ringing bell, they hear the bell and grab the line on hold. If they dont get it, they can leave a message in ext 10. I want to try...
  5. Foxtele

    CICS trunk to trunk transfer?

    Is this possible? Customer states that he used to be able to be on a call, press "link", that gives him another dial tone on the same line. He can dial another number and press "link" when connected. At this point it is a 3 way call. Here on is flaky. He says that he used to be able to...
  6. Foxtele

    Trunk to trunk transfer problems.

    Legend R6. 14 POTS lines. 8 DID (copper) trunks. Site complains that the caller and recipient of the transfer get a loud "squeel" after the trunk to trunk transfer is completed. TESTED all pots trunks, with no problems. Problem occurs whencall comes in on ANY DID trunk and you transfer off...
  7. Foxtele

    New Acs R7

    DId you like that they didnt expand the line and ext maximums? They are putting an ethernet port (for future use)in.
  8. Foxtele

    ACS Partner point to point T-1/DID mapping

    I too have been told that a point to point would not work. What access codes are they dialing from MI to the ACS?
  9. Foxtele

    Can't reach certain area codes

    Is that area code in your ars table? Can you dial the area code from an analog line?
  10. Foxtele

    Call ID block

    High profile customer wants to block 3 lines of an ACS from sending CID info. Aparently Illinois says it is against the law to block it, so they wont do a blanket block. Right now the users are using a button programmed with *67 then dialing the number. My thought: Could I put an autodialer...
  11. Foxtele

    Partner ACS R6 and Partner mail VS R5

    OK. I have a system ACS R6 with PartnerMail VS R5 in a 2 slot carrier. There is only 1 phone in the business with 3 lines. They come in every once in a while and the system is locked up. They cant grab a line to dial out, cant get into voice mail. They have gotten very good at doing a...
  12. Foxtele

    T1 Module with TimeWarner Versapack

    If I remember correctly, the Partner T1 card has no lights if it has signal from the LEC. If ther is traffic it has an amber light and if no signal it would be red.
  13. Foxtele

    ARS (yes another)

    They are labeled with a trunk number. When testing this, the number gets dialed and analyzed by ARS, but no trunk port pops up.
  14. Foxtele

    T1 Module with TimeWarner Versapack

    So you are going through a time warner t1 card and from that into the Partner T1 card?
  15. Foxtele

    ARS (yes another)

    The customer tried testing that by unplugging the t1 and dialing out. Dead air....
  16. Foxtele

    New Acs R7

    R7 Is now going to be a 509 Processor. WOOT
  17. Foxtele

    Steps required to replace Partner ACS R6 Processor

    OK, here is the scenario. A site had a T1 card and 2 308's with partner messaging. They were experiencing problems when people would call in (all lines are T1) they wouldnt get connected. Faxing out was the same problem. Corporate sent out a pcmcia card that flashed the R6 software to...
  18. Foxtele

    Steps required to replace Partner ACS R6 Processor

    Talk to the teir 3 avaya guys. There is a fix for this. Its not the processor (kind of) There is a flash upgrade for the R6, that fixes that problem. UNfortunately, Avaya is nt broadcasting it. It is supposed to fix remote admin connection problems as well as line problems. It also will...
  19. Foxtele

    ARS (yes another)

    Any way in the event of a downed T1 that you can make the system skip the T1 pool group?

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