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Thanks, thats what I thought but just wanted to verify

I did record over like you said. but thats where after the rerecorded prompt says welcome to ABC company (pause ) the day or night custom service message come on. The customer asked if there is any way to get rid of that pause and I said no but just wanted to verify.

Thanks again for the prompt numbers. It seems like I can disable the prompts but even when disabled when vm answers with the custom service programing there seems to be a pause like it checks the prompt then plays the one prompt and then the the custom service message ( day/nite ). Is there a...

Thanks BTBZ, appreciate the the help and directions.

ok thanks for the directions. Where is the system prompt located ? Also if I understand correctly, re record system prompt with thank you for calling abc company, then in custom start message with specific day / nite message without rerecording part of thank you for calling abc company. And...

The phone is a kxt7730 analog set. I didnt think the message lite was pushable. There is a button on the set that says message and when pushed it dials the vm extension. Sorry for not giving enough detail prior but thanks for the reply

Is it normal that when you have a message lite on the phone and you press the message button to get messages from vm it calls/dials the exten of vm ? not, a for lack of proper phrase direct connects to vm. I know its analog but I thought maybe there was some kind of seemless trnslation. Thanks...

And it went well except for a few things. It is connected to a panasonic kx-ta624 with vm on ports 15 /16. I have 2 custom service menu set up, one for day mode and one for night. They seem to work properly except the default voice of the voicemail comes on before the service menu recorded...

thanks for the info guys. Guess I'll go and get the belkin fsu103 and try my luck. appreciate the feedback

I havent tried yet, just ordered a new laptop and was wondering if anybody else had used USB with the serial adapter to program voicemail. I assume it will work but ya know how that goes.....just wondering if anybody else has been there done that.... thanks

Has anybody used the new generation laptops to program a voicemail and the laptop doesnt have serial ports but USB ports and had to use a USB to RS232 converter ? And yes in particular null modem. Thanks in advance

Has anyone used the new generation laptops to program voicemail ? such as no serial ports on the laptop just USB ports and using a USB to RS232 converter ? Thanks in advance

Thanks. I didnt want to use them on the xdp port, just off the regular port out of the ksu but thanks for the extra info skip555. Thanks for the heads up on the turning off the xdp mrpeabody for use of the 7700 series sets. better to ask in advance than have to return phones <g>

will the addition of the kxtd170 module to a kx-td816 support the analog kxt7750/7730/7720 sets on its analog ports? I know probably a stupid question but the description says slt phone and I want to make sure its not your old style desk phone. thanks in advance

I havent gotten to features, just wanted to make sure there was no &quot;not supported&quot; issues thanks

on a kxtd 816 are there any problems using centrex lines from ma bell? problems, do's or don'ts?

Thanks. I knew there was probably a reason but couldnt find any documentations. Appreciate the help

Is the kx-td816 sensitive to how it is mounted? for example does it have to be mounted on wall straight up an down, or can it be mounted sideways? I am looking to minimize the footprint on the wall where space is limited. Thanks.