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I cannot get IMS to play an embedded wav through the phone. It does play through the speaker and the VM light on th ephone disappears once I access any new voicemail. It used to work fine and I have changed nothing. I could try restarting the IMS(Voice) service but I am apprehensive that it...

Thanks for the reply. The posting seems to imply that data will be removed from the 5.5 edb(as a decrease in size after an offline defrag would imply this). Is that assumption correct?

Hi, After you move(copy??)all your mailboxes from 5.5 to 2003, will the old edb (from 5.5) contain any of the mailboxes or is it going to be just an empty database? In essence is it a move or a copy?

What OS is it running? Is it Windows XP with SP2?

I have seen the error with the Outlook client on an XP machine when the Windows Firewall was enabled. Microsoft tries to impose security on you and as a result blocks certain applications from working the way they are supposed to.

For the Polycom Soundstation Premier that I use I think I can use the Flash button. I still have to test it for Park. Thanks IPGuru. I shall get back with the results.

Is it possible to set a user's Follow Me To number remotely? I would like users who are out of the office call in and have some way of setting their follow me to number on their own. Thanks

Is there any way to have the call park using a shortcode and without having to press Transfer before the shortcode. I have one Polycom conference phone that does not have the transfer button but I can use the shortcodes. Any ideas?

Is there any way in IP Office to have some kind of beep when a call has been placed on hold for some time. I understand that the Hold Timeout feature recalls (it rings the person again) after the set timeout period. Is there any way to not have it ring, but just beep to remind the person that...

I used a Perl Script to periodically monitor the user's folder for a new file. The STATUS.TXT file has information regarding whether a message is new or has been read. Based on that you can dial out using auto dialer pro. Mind you, the dialer program is independent of IP Office. You can run the...

sure thing, used one called auto dialer pro (www.phonedialerpro.com). Served my prupose of calling a number and playing a wave file....and you can pass cmd line arguments too....so its kind of useful if you can write a script to pass arguments to the dialer. all the best with it.

I think mine was supposed to be Jan 1 1901 12 AM (GMT). Haven't confirmed it.....but if mallgood's time is US Eastern Std time, then they are the same. My bad.

You are right, mallgood. A colleague of mine figured out that it was the number of seconds since Jan 1 1900. He found the difference (in seconds) between then and Jan 1 1970 (the epoch for *nix systems) and we were able to deduce the time from there and use it in our Perl script.

I had the same problem. For some reason, when I switched the phone from static to DHCP and had my Sonicwall vpn endpoint act as a DHCP server for the remote site, things work fine.

We managed to use a dialer program to do the sequential dialing to cell phones and play a message stating to check the mailbox. The STATUS.TXT file in a user's Vmail folder has a lot of flags that can be exploited to check if a message is new, old or marked for deletion and also a hex version...

IPAlot, I have set the NA time to a minimal level and it still does not seem to work. Does it work for you? I am inclined to think Telecomboy was right that the control of the call is lost once transferred to the first person.

Thanks Telecomboy, Is there any other way to alert people in a sequential manner?

Hi, Is there a way to page users' cell phones when a new voicemail is left in a particular mailbox? Thanks

Hi, I want to forward a call to staff cell phones and have it ring each person in sequence until the call is answered. I created dummy extensions with forwarding unconditional to the cell phones and a Hunt Group for these extensions in circular mode. When I try to dial this Hunt Group it only...

Thanks kflounders, But as I am a new user to IP office, I have no idea what you meant by Partner or Legend. Any explanation is greatly appreciated. Thank you once again.