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  1. tilf

    Dial by name directory in MLAA

    All the steps are necessary to fool the embedded voicemail into thinking there is no mailbox ID, it then goes to the default AA which you can then dial by number or press 9 for the directory. You can probably remove the ACD section and have the speedcall going to the hunt group 3999. Hope this...
  2. tilf

    Dial by name directory in MLAA

    set up a mailbox, ie 1999 with an extension of 1999.(transfer only), record a name such as 'company directory' set up 1999 as a speedcall with an actual number of 2999 set up 2999 as an ACD path with an unavailable answer point and interlfow of 1 sec to 3999 (add in a dummy agent group with NO...
  3. tilf

    ENT Manager Install Failure

    I have crystal reports, the install fails at the point where it looks for the data4.cab file, it comes up with a little window saying 'feature transfer error' The only option at that point is to click ok which basically aborts the install. Ent man therefore never actually installs
  4. tilf

    ENT Manager Install Failure

    The install files are on the c drive, the install has been done with admin account, despite several attempts it just refuses to install, it seems it is when it attempts the crystal reports part of the app.
  5. tilf

    ENT Manager Install Failure

    Move what to the windows partition? There is only one partition, the c drive. It is being installed with a local admin account, brand new windows install
  6. tilf

    ENT Manager Install Failure

    Already done those things, it fails at the point just after it would ask for the 3rd CD with the data4.cab file on it.
  7. tilf

    ENT Manager Install Failure

    this is a fresh install on a brand new windows install
  8. tilf

    ENT Manager Install Failure

    Hi I am installing an Ent/OPS with crystal reports, the ent man install is failing with a 'feature transfer error' message. any ideas! ent man is v6
  9. tilf

    Enterprise Manager service wont start

    Firewall is disabled, the vm has 1.5 GB of memory.
  10. tilf

    Enterprise Manager service wont start

    Nothing else is running on the server. It is a guest machine on a vmware server, could there be a clash with the ports the vmware console uses? Does anybody know if this could be the case?
  11. tilf

    Enterprise Manager service wont start

    the service just says it didnt respond in a timely fashion and states windows error code 1067. if i look in the apache logs it is full of the following istenning on the wrong port. Failed errno = 61 [Tue Feb 17 11:50:53 2009] [jk_ajp_common.c (955)]: Error connecting to the Tomcat process...
  12. tilf

    Enterprise Manager service wont start

    The thread you found just relates to licensing issues, i have re-installed this several times including rebuilding windows. Does anyone have any more suggestions? cheers
  13. tilf

    Enterprise Manager service wont start

    I've never had any problems before with vmware and this is R5. any other ideas??? Hardware is HP Proliant ML380 G2 thanks
  14. tilf

    Enterprise Manager service wont start

    Nothing at all, Brand bew windows 2003 install SP1 as recommended by Mitel. It is on VMWare 1.0.8 but i have done this before without any problems. cheers
  15. tilf

    Enterprise Manager service wont start

    hi , i have done all of these things several times and still no joy. starting to tear my hair out now!!
  16. tilf

    Enterprise Manager service wont start

    I have installed Enterprise Manager V5.0 UR1, however the EMS/NMS service wont start. Any ideas????
  17. tilf

    Outbound PPTP

    Hi there, I am getting the following in the traffic monitor when i unsuccessfully try to connect to a PPTP connection from the trusted network 01/14/09 15:05 kernel: ip_masq_pptp(): Req outcall PPTP sess 192.168.0.22 -> 81.138.217.50 Call ID 4000 -> 8D97. 01/14/09 15:05 kernel...
  18. tilf

    SX2000 Procomm Scripts

    Hi, Does anyone have a procomm script to import directory entries onto an sx2000?? I have 3000 tel dir entries to import on a 2k that isnt managed by ops man, i know these scripts exist but no one seems to have one? Any ideas?? Thanks
  19. tilf

    Teleworker Server-Gateway

    What is the IP address of the 3300 and the teleworker admin page? if this clashes with your internal address range on your home or office network then you will get what you are experiencing.
  20. tilf

    Mitel DHCP Problem

    Assuming that the 3300 is acting as your Voice Lan DHCP, make sure that the DHCP servers on the data lan are on untagged ports ONLY on the data lan, dont tag them or trunk them onto the Voice LAN.

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