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  • Users: tjk78
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  1. tjk78

    External off hook indicator

    thread940-1791885 Found the thread referenced above with no answer. Just wondering if anyone knew of a way or a device that'd light an external light when an IP set was off hook. This is for use in a 911 dispatch center where the IP Office are the admin phones next to their 911 system. They...
  2. tjk78

    Voicemail Pro TLS version

    I have a client with VM Pro 9.0.0.0.........0.0.0.0.0. Their VMail to email quit working and after the usual "nothing changed here" I drug it out of the IT guy that they'd disabled TLS 1.0 at almost the very moment my logs showed that it quit working. Go Figure. He states they still have TLS...
  3. tjk78

    Remotely activate an AA greeting

    Gunnaro, that worked great!! I'm definitely going to put that in my book of tricks in case I ever get this request again. Very simple to do the way you explained it. Great post. Thanks
  4. tjk78

    Remotely activate an AA greeting

    Voicemail Pro R9
  5. tjk78

    Remotely activate an AA greeting

    I have a customer that would like to have 4 or 5 prerecorded messages that can be changed remotely over the phone. All greetings will have the same Callflow so all they need to do is change what the active greeting is from a list. I'd like to do this thru a menu that basically says to activate...
  6. tjk78

    VoiceMail to Email on EMBEDDED MSG

    Thanks Telecomboy. Changed the port to 25 and it started working like a champ. I'd set it to 465 since that's how it's set up in Outlook. So glad Avaya got this working with servers requiring authentication.
  7. tjk78

    VoiceMail to Email on EMBEDDED MSG

    Has any one else gotten this to work with Gmail? I'm not having any luck. Using smtp.gmail.com for my server address Port 465 From Address: XXXX@gmail.com Checked USE STARTTLS Checked Server Requires Auth Entered good credentials. Monitor looks like it's contacting and connecting to the...
  8. tjk78

    Internal Auto Answer stops working

    Voxvar, I'm having the same issue intermittently on a R9. It starts working again if the User toggles Auto Answer button off/on using the AA button. Have you found a fix by chance?
  9. tjk78

    Fax Server with PRI interface can't place outbound calls thru IPO

    Thanks KW. The 9X's with the . worked GREAT
  10. tjk78

    Fax Server with PRI interface can't place outbound calls thru IPO

    I have a customer who needs the ability to fax outbound from a fax server with a PRI interface thru the IP Office. Incoming works fine, but I'm having trouble making the IP Office receive a 9+ call from the fax server and route out the local PSTN PRI. I have anything from the fax on the Incoming...
  11. tjk78

    Can the One-X call log be modified

    Thanks Intrigrant. I may have to get the unsupported Phone Manager back going for them. They weren't interested when we brought up Xima.
  12. tjk78

    Can the One-X call log be modified

    I have a customer that doesn't like the way the Call Log condenses missed calls from a single # and only shows the last call time and then shows how many times that # has called. Anybody ever found a way to get around that so a User can see all of the individual times a certain # has called?
  13. tjk78

    Channel licenses for dual t1 on 412 chassis

    I don't have a whole lot of experience with the licensing rules on a 412 and hoped someone here could help. Have a customer with a 412 chassis and a dual T1 (PRI) in slot A. Occasionally they'll get a Service error stating they have exceeded the maximum # of channel licenses. Did the dual T1...
  14. tjk78

    Upgraded to R9 and 16xx sets reset themselves

    Just an update for you guys. Avaya has acknowledged this issue and design is looking into a fix. Some 96XX sets also experienced the issue in Avaya's lab.
  15. tjk78

    Upgraded to R9 and 16xx sets reset themselves

    Yes, it's the D firmware.
  16. tjk78

    SE Server Role

    You have to reload it from scratch if you want to change it. Pay close attention to your licenses to determine which server should be your Primary. And certainly make sure you have the correct network addresses to put in it the 1st time. Once they're in there it's a terrible process to change them.
  17. tjk78

    Upgraded to R9 and 16xx sets reset themselves

    They have the 1.3.3 firmware.
  18. tjk78

    Upgraded to R9 and 16xx sets reset themselves

    I've upgraded 2 IPO's to R9 and my 16xx series phones are randomly rebooting. One is a server edition and the other is a stand alone V2. It occurs most often when logging a set in/out or hot desking to another location. Anybody else seen similar issues?
  19. tjk78

    Remove Hunt Group from directory

    Thanks.
  20. tjk78

    Remove Hunt Group from directory

    Can a Hunt Group be removed from the System directory in an IP Office?

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