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  1. jbenpeter

    VOIP access to PRI

    Ok it look like ill have to pull out my documentation. Ill post the solution for reference.
  2. jbenpeter

    VOIP access to PRI

    Both sites has a pri they want to use both PRI in the event that one site goes down thay can still access PSTN. Im getting this when the call is being processed "network unavailable 3"
  3. jbenpeter

    VOIP access to PRI

    remote access packages are assigned to site A and B. Im getting "network unavailable 3" when I place a call does anyone know that does this mean.
  4. jbenpeter

    VOIP access to PRI

    Just installed 2 bcm 50s tied up with ip trunks that works fine they can call inter-office. What do I need to do to give access to the PSTN PRI for out bound calls at location B
  5. jbenpeter

    MWI does not stay lit BCM400

    Thanks a bunch folks the preview pane solved the problem.
  6. jbenpeter

    MWI does not stay lit BCM400

    What other program could make outlook tag messages as read with unified messaging. Google tool bar is not installed. Any help will be appreciated.
  7. jbenpeter

    BCM questions from a Norstar Tech

    dmeche, hello from a old former wiltel/nexteria pal. jump in its a cake walk.
  8. jbenpeter

    BCM50 lights

    If you have a current back up I would attempt a level 2 reset.
  9. jbenpeter

    Call Forword

    What other options do you have to forward a DID to an external number if all your CCR tree menus are used up and there is no physical phone assigned to that DID
  10. jbenpeter

    Telephony Services not working

    Telset based is supported on versions prior to 400. feature **system instead of feature ** config.
  11. jbenpeter

    Application Bulider

    Ok got it, the left pad digit lenght were set wrong.
  12. jbenpeter

    Application Bulider

    I have done what you suggested already. Can anyone give another suggestion.
  13. jbenpeter

    Application Bulider

    I have a day menu with options 1-9 to different departments that works fine. But if i want to dial an extention , lets say 6xxx when i'm in the menu I get a message saying I cannot dial this extention its restricted. Where do I need to look to enable me to dial ectentions when im in the menu.
  14. jbenpeter

    Multi-party calling on BCM w/ Polycom Soundstation2?

    If its a BCM a 4.0 you will need to press flash *807 to draw second dial tone and flash *3 to join the parties. If its a lower version Flash *2 and Flash *3 should do it.
  15. jbenpeter

    DSM 32 keeps resetting

    Read up on this nortel bulletin 2006007338, rev 1 about MBM power connector and Y power cable replacement.
  16. jbenpeter

    AD-HOC conferenceing

    What is the easiest way to hold a conference a digital polycom unit connected to a BCM 400. Flas *2 And *3 seems to be a bit much. Why was a bridge built into the system.
  17. jbenpeter

    Keycode Error

    Problem Resolution Contrary to the client installation instructions indicated in the Installation Wizard, all versions of BCM Element Manager and/or Nortel Business Element Manager previous to Version 2.05c.0 will have to be removed for application of keycode files to function correctly on...
  18. jbenpeter

    Keycode Error

    Just got Element manager out of the box this morning same issue with the keycode. Any more suggestions
  19. jbenpeter

    Keycode Error

    I have been getting this error "ERROR HAPPENED. ERROR DETAIL: INVALID KEYCODE FILE. I HAVE UP LOADED THE FILE AND TRIED TO DO IT MANUALLY SAME ERROR. It only happens on the BCM 50 2.0 and this is the 6th time it has happened. Any suggestions.
  20. jbenpeter

    Log out of Meridian mail

    I Can access Meridian mail using AX but whats the command to log out. Every time I have to disconnect the tty port gets disabled and have to send someone out to (dis) (enl) the damn thing again.

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