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Keycode Error

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jbenpeter

Technical User
Aug 22, 2004
72
SA
I have been getting this error "ERROR HAPPENED. ERROR DETAIL: INVALID KEYCODE FILE. I HAVE UP LOADED THE FILE AND TRIED TO DO IT MANUALLY SAME ERROR. It only happens on the BCM 50 2.0 and this is the 6th time it has happened. Any suggestions.
 
magnaRGP is right on the money ...use the new element manager from a rel2 system
 
Just got Element manager out of the box this morning same issue with the keycode. Any more suggestions
 
Problem Resolution
Contrary to the client installation instructions indicated in the Installation Wizard, all versions of BCM Element Manager and/or Nortel Business Element Manager previous to Version 2.05c.0 will have to be removed for application of keycode files to function correctly on BCM50 R2 platforms

To un-install all versions of Nortel Business Element Manager from the client computer, select the Windows Control Panel and remove any previous installations of Element Manager using the Add or Remove Programs utility.

 
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